[{{ $ctrl._job.status.name | translate}}] Restaurant Manager (Japanese Restaurant)
Waldorf Astoria Ras Al Khaimah


Job description

The Restaurant Manager directs and organizes the restaurant operations to maintain high standards of food & beverage quality, service and marketing to maximize profits through outstanding customer service.


1. Interviewing, selecting, training, supervising, counselling and disciplining restaurant staff for the efficient operation of the outlet. Organizing and conducting pre-shift and department meetings communicating pertinent information to the staff, such as house count and menu changes. Schedules and directs staff in their work assignments
2. Maximizing restaurant department profitability; implementing effective control of food, beverage, and labor costs and monitoring the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labour expenses. Ensuring par stock levels are maintained (by calculating inventory, ordering, retrieving and stocking product). Evaluating cost effectiveness of all aspects of operation. Developing and implementing cost saving and profit enhancement measures.
3. Utilizing computers to accurately charge customers create forecast and revenue reports and draft correspondence. Inputs and retrieves data and changes computer procedures and programs of in the system accordingly.
4. Moving throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards is met. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments for consistency.
5. Regularly reviews and evaluates the degree of customer satisfaction of the restaurant; recommends and implements new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigates and resolves food quality and service complaints. Interacts positively with customers.
6. Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations; responsible for ensuring cleanliness and proper sanitation of all work and service areas.
7. Participating in the development, implementation and marketing of new and creative menus to attract a pre-determined customer market; promotes the cross-selling of other hotel outlets and the company.



The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Thorough knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
- Considerable skill in math (and algebraic equations) using percentages
- Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems
- Ability to work under pressure and deal with stressful situations during busy periods.
- Interpersonal skills to provide overall guest satisfaction

At least 3-5 years experience in related field preferred. Hotel restaurant management experience preferred. Experience with supervision of employees required.
Job type
Ras Al-Khaimah, United Arab Emirates
F&B other
Starting in
As soon as possible
Pay range

Waldorf Astoria Ras Al Khaimah

A hidden haven in the peaceful Emirate of Ras Al Khaimah, Waldorf Astoria Ras Al Khaimah is an ideal destination for an unforgettable getaway. The resort offers signature attentive service, nine stylish restaurants and lounges, and elegant accommodation with pristine views of the Arabian shoreline.

Located a mere 45 minutes from Dubai International Airport, this charming beachfront resort is surrounded by deserts, mountains and sea, making it a landmark destination for travelers. Located adjacent to an 18-hole championship golf course and with an award-winning spa, Waldorf Astoria Ras Al Khaimah promises a relaxing getaway and unforgettable experiences.

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