Principal Interactive Designer

[{{ $ | translate}}] Principal Interactive Designer
Walt Disney International

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Job description

The Principal Interactive Designer should have a good understanding of entertainment and hospitality business, emerging technologies and UX trends, as well as ability to conceptualize consumer experiences across digital devices and prototype them. Apart from advanced UX / IA understanding and design skills, he/she should have good knowledge of how user behavior and expectations will differ among markets, devices and channels.
#LI-LIC Responsibilities
  • Guide the design vision and guest experience from inception to launch ensuring all design and creative is consistent, achieves business goals and exceeds guest expectations.
  • Develop detailed navigation flows, site maps, user stories, wireframes and interaction design specifications that capture site experiences and processes.
  • Contribute to project requirement definition by analyzing and reconciling user, business and technical needs.
  • Present creative work to management and leadership.
  • Conduct, write or contribute to task analysis, heuristic evaluation, rapid prototyping, development of use cases and business process flows.
  • Manage vendors and external resources.
  • Understand guest needs by participating in user research efforts, as well as leading persona/scenario development.
  • Train and mentor new Interaction Designers.
  • Collect, Synthesize and present research to team, leadership and others to inform design decisions.
  • Research, track and align with industry trends.
  • Lead efforts surrounding the continuous improvement, productization and streamlining of documentation and processes for WDPRO.
Basic Qualifications
  • Must have been in a client-facing role and have project experience working with teams on large scale, long term projects.
  • Must have a strong working knowledge of experience strategy, usability analytics, information architecture and interaction design.
    • Must be able to efficiently and successfully create design deliverables, including: Conceptual IA documentation, site maps, concept diagrams, user personas or profiles, user scenarios, wireframes, flows, site inventory, template guidelines, comps and annotations
  • Ability to oversee multiple tracks of work.
  • Organized and able to manage multiple projects, competing priorities in a fast-paced environment.
  • Excellent analytical and process-oriented skills.
  • Working experience with multiple UX design tools, such as InDesign, OmniGraffle, Microsoft Visio and Office, Axure.
  • 3-10 years of experience working in a similar capacity, preferably in MNC.
  • Strong understanding of APAC market behavior and customer experience.
  • Knowledge in marketing Strategy, interactive business models, prototyping, user testing, multivariate testing, web analytics, media compression for web delivery and basic HTML will be of definite advantage.
  • Excellent communication skills to translate concepts and methodologies to key stakeholders.
  • Proficient in spoken and written English and Chinese, knowledge in Cantonese or Japanese is a definite plus.
Required Education
  • BA in Human Factors, HCI, Information Design, Interaction Design or related field.


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