Customer Service Advisor (Manchester)
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Customer Service Advisor (Manchester)

Webhelp

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Customer Service Advisor (Manchester)

About the job


Job Advert

If you have customer service experience and you're seeking an exciting career move, this could be a fantastic opportunity for you. Webhelp is seeking a Customer Service Advisor to join our inclusive team. This is a remote role that comes with a favourable salary of £18,620 and some excellent benefits.

As our Customer Service Advisor, you will be working as part of a team on one of our innovative campaigns – receiving calls from customers and delivering service excellence every step of the way.

To give you an idea of how this Customer Experience Advisor job would look and feel, here are some of the things you could expect to do:
- Share knowledge and skills with other members of the team
- Communicate new information relevant to the campaign to colleagues, customers, and managers
- Develop and maintain current knowledge of the campaign
- Ensure first contact resolution at all times
- Protect information security and take responsibility for highlighting any issues

The position also involves consistently applying agreed behavioural and compliance standards.

To succeed in this CS Advisor role, you should have experience in a retail or contact centre environment, excellent communication skills, and the ability to achieve and exceed set targets. You will also need:
- To be a quick thinker
- To be a people's person
- The ability to adapt to change and work in a busy environment

In return, you will earn an attractive salary of £18,620, have the chance to progress your career in a collaborative company, and enjoy employee perks including half-price cinema tickets, discounted holidays, and more!

If this remote Customer Service Advisor job sounds like the right fit for you, please apply today. We look forward to hearing from you.

About Webhelp
Join our fun-loving inclusive community of more than 95,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands.

We'd love to get too know you. After applying, you will be sent a link to complete a quick online chat.

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Customer Service Advisor (Manchester)

United Kingdom

Full-time, Indefinite

Start Date:

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