Food and Beverage Attendant

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West Hotel Sydney Curio

Posted

Job description

Job Summary

About West Hotel & Solander Dining and Bar by West Hotel
 
West Hotel Sydney, Curio Collection by Hilton is Sydney''s newest premium hotel located near Barangaroo, at 65 Sussex Street Sydney. West Hotel offers discerning corporate and leisure travellers a truly unique hotel experience with a modern Australian restaurant, bar and a private meeting room.

Solander Dining and Bar by West Hotel, will be a relaxed, sophisticated dining experience. The menu consists of a carefully curated selection of modern dishes, along with classic favourites. Dishes will be nourishing and hero the flavours of locally sourced ingredients, mindful of sustainability, seasonality and produce origins.
We are on the lookout for talented and enthusiastic Food & Beverage Attendants. You will understand the importance of professional customer service and be capable of providing nothing less than the best to our guests.
In your new role you will be responsible for upholding the highest quality standards in the food and beverage (F&B) operation in which you are working. Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.
Duties/Responsibilities
  • Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a food runner, barista or cocktail attendant/bartender, if required
  • Welcome guests in a polite and friendly manner
  • Understand menu content, any menu changes and promotional activities
  • Preparing of mise-en-place where required
  • Maintain a clean, tidy and well prepared service area
  • Handle all customer enquiries with a professional manner and demonstrate high standards of customer service
  • Perform duties with a high level of positive guest service. Ensure that the guest is the first priority at all times - be pro-active with their needs
  • Work a variety of shifts including; weekends, days, afternoons and evenings
Skills/Experience
  • RSA - Must have a current and valid ‘Provide Responsible Service of Alcohol'' certificate valid for NSW
  • Demonstrated experience within a bar, fine dining restaurant or catering operation is essential
  • Working knowledge of alcoholic beverages and mixing of drinks
  • Friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service
  • Fluent in the English language in order to communicate professionally with guests and team members
  • Demonstrated ability to resolve problems and conflict, and work effectively under pressure
  • Good organisational skills
  • Well-presented and calm personality
  • A passion for delivering exceptional levels of guest service
  • Willingness and ability to work around a 7 day week roster including evenings, weekends and public holidays
It would be advantageous for you to demonstrate the following capabilities:
  • Experience in a similar position within a 5 star hotel or resort environment
  • Passion for delivering exceptional levels of guest service
This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Requirements

See description

Job type
Fulltime job
Location
Sydney, Australia
Department
F&B service
Starting in
As soon as possible

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