Franchised Front Office Manager
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Franchised Front Office Manager

westdrift Manhattan Beach, Autograph Collection

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Franchised Front Office Manager

About the job

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please Apply Via Email at: lulu.medina@westdrift.com


Additional Information: This hotel is owned and operated by an independent franchisee, Westmont Hospitality Group. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Job Summary

This is an advanced professional and administrative position responsible for the successful operation of the front office, PBX, and guest relations functions while maintaining quality standards, profitability and customer satisfaction.


Job Requirement
  • Ability to read, listens, and communicates effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Minimum 3 years front office management experience in hotels required.
  • Must have strong customer service skills.
  • Ability to work effectively with independently and as part of a team.
  • Must have excellent business communication skills and strong time management skills needed.
  • Ability to share or divide attention among several ongoing activities, projects or assignments.
  • Ability to interpret and explain company policies and procedures to others.
  • Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing customer service. Ability to plan promotional or incentive programs for employees.
  • Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal.
  • Able to identify circumstances or incidents that require the notification and/or approval of others.
  • Ability to do the work of those supervised.
  • Must be able to work 50 hours/wk with evenings, weekends, and holidays.
 

This company is an equal opportunity employer.

 

 

 

 

frnch1

Closed

Franchised Front Office Manager

Manhattan Beach, CA, United States

Full-time, Indefinite

Start Date:

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