Águeda Fernández Bernal

Águeda Fernández Bernal

Housekeeping Yacht Stewardess at Bertona Motor
Lives in Seville, Spain

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About me

Looking for a Hospitality related position, I would love to join a great, dynamic and hard working team!
My passion is to provide excellent guest service!
I studied Institutional Protocol, Service, Sommelier, International Bartender and Events Management. After doing a Valeting task in Buckingham Palace, working on Yachts and as a VIP Hostess in several events, I am used to being around important international guests -who always expect you to anticipate their needs.
I am willing to keep learning and acquiring new skills, which makes me being totally committed to my professional career!

Experience

2 years and 8 months

  • Housekeeping Yacht Stewardess

    Bertona Motor - Barcelona, Spain

    Housekeeping
    July 2019 - Now · 8 months

    I was in charge of teaching, supervising and helping (making beds, doing laundry, folding towels, cleaning and getting cabins ready,...) the other Stewardess.

  • Service Yacht Stewardess

    Bertona Motor - Barcelona, Spain

    F&B service
    July 2019 - Now · 8 months

    Main responsibilities were: Food and Beverage Service throughout the day; table settings; napkin folding; caviar service; wine and champagne service; making drinks; organising snacks; taking care of glassware and chinaware; provisioning,... Also, as a Support Deckhand, I got to help wash down the Yacht; help when entering or leaving the Port and docking; help get the tender and surfboards ready; tidy the anchor chain correctly; tying different knots and working with the fenders,...

  • Freelance VIP Hostess

    Private VIP Clients - London, United Kingdom

    Hostess
    September 2019 - December 2019 · 4 months

    Working for VIP Clients, I had to coordinate my tasks and follow what the Clients exactly needed and expected me to do. Therefore, some of my main tasks were: -Greeting Guests and keeping their belongings in the assigned cloakroom -Telling Guests about the Private Events and different Areas -Offering Food and Beverages -Doing Table Service

  • Private Teacher and Nanny

    Private - Motril, Spain

    Customer Service
    June 2017 - May 2019 · 2 years

    I worked with several Primary School Students, helping them understand the subjects in order to get better marks, and doing their homework -while looking for new methods and games that could help them enjoy. As a Nanny, I was in charge of doing everything children needed or wanted, also following a schedule and handling many different situations.

  • Hostess and Housekeeper

    Private Apartments - Torrenueva, Spain

    Tourism
    June 2017 - June 2018 · 1 year and 1 month

    I was responsible for greeting the guests, showing the Apartment, telling them about the surroundings and assisting them with anything they needed, as well as going through the Housekeeping duties.

  • Information and Language Hostess

    Decen Events - Seville, Spain

    Hostess
    April 2018 - April 2018 · 1 month

    My responsibilities were: greeting guests, making sure they knew everything about the events; keeping our workplace clean and tidy; ordering more leaflets and maps; helping guests who were lost; teaching new workmates; keeping in touch with the Police to inform them about any dangerous situation; keeping record of lost items.

Education

Currently studying

  • Food Allergy and Intolerance

    Food Standards Agency

    January 2020 - January 2020

    -Rules and legislation -Allergenic ingredients -Providing allergen information -Effects of allergies in the body

  • International Bartender Course

    European Bartender School - London, United Kingdom

    September 2019 - October 2019

    Including: -Cocktail recipes -Bar training -Free pour -Flair -Wine and Champagne service -Work experience at London Cocktail Club

  • Proficiency in Designated Security Duties

    General Directorate of Maritime Affairs - Motril, Spain

    June 2019 - June 2019

  • STCW Basic Safety Training

    General Directorate of Maritime Affairs - Motril, Spain

    May 2019 - June 2019

  • Passenger Ships

    General Directorate of Maritime Affairs - Motril, Spain

    May 2019 - May 2019

    Including Crowd and Crisis Management

  • Food Safety and Hygiene for Catering Level II

    Virtual College - London, United Kingdom

    January 2019 - January 2019

  • Proficiency in Security Awareness

    Securewest Training

    December 2018 - January 2019

  • Institutional Protocol Hostess Course

    Chamber of Commerce and Doble Erre Agency - Seville, Spain

    November 2018 - December 2018

  • Events Management, Service and Protocol Course

    Formatecyl - Valladolid, Spain

    August 2018 - October 2018

  • Personal Productivity Course

    Santa María la Real Foundation

    June 2018 - June 2018

  • Adobe Photoshop and Premiere Course

    Gauss Multimedia - Málaga, Spain

    July 2016 - March 2017

  • High School with Honours

    La Zafra High School - Motril, Spain

    September 2014 - June 2016

Languages

3 languages

  • Spanish

    Native or fluent

  • English

    Native or fluent

  • French

    Limited working

Personal information

Nationalities

  • Spanish

Date of birth

February 05th 1998

Driving License

Yes

Skills

15 skills

  • Bartendering
  • Butler Service
  • Cocktail knowledge
  • Customer sevice
  • F&B service
  • Food Safety
  • Hostess
  • Housekeeping
  • Napkin folding
  • Protocol
  • Restocking
  • Table service
  • Table set up
  • Valet
  • Wine service
Connections
Victoria Bitschnau
School Relations Manager at Hosco
Carlos Molero
Panadero en Custrum
View 4 connections
Following
Hermes Recruitment
Limassol, Cyprus
Jumeirah Group
Dubai, United Arab Emirates
Other members
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