Join Hosco and view Álvaro's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
2 years and 6 months
Park Plaza Hotels & Resorts (PPHE Group) - London, United KingdomReservationsJanuary 2019 - Now · 10 months
- Manage guest reservations requests via email and phone. - Deal with new quotation requests and input direct reservations. - Input / reject FIT reservations from allocation and freesale. - Manage credit card decline situations. - Room upsells by using sales techniques.
Cross Training Intern
Henrietta Hotel - London, United KingdomReservationsJuly 2018 - December 2018 · 6 months
Reservations Housekeeping Management Front Office Guest Relations
Quality Manager Trainee
InterContinental Lisbon - Lisbon, PortugalRooms divisionFebruary 2018 - May 2018 · 4 months
Assistant Housekeeping Manager and Quality manager trainee. - Audits on rooms - Checking clean rooms - Creation of timetables -Overlook on floors refurbishments. -Amenities purchase orders
Residentas - Lisbon, PortugalSales & MarketingJuly 2017 - September 2017 · 3 months
Management of sales channels. Marketing Analyse. Management of reviews on sales channels. Extranet invoice controller. Creation of contracts with new sale channels.
Business Development Trainee
Essentia - Lisbon, PortugalConsultingFebruary 2017 - May 2017 · 4 months
Essentia - Advisory and Project Management, Lisboa (Portugal) - Creation and development of Lisbon real estate and hotels studies. - In charge of the company newsletter. - Research and innovation for the company´s assets. http://www.essentia.pt/
Penha Longa Hotel SPA & Golf Resort - Sintra, PortugalF&B serviceDecember 2015 - February 2016 · 3 months
Buffet Supervisor. - Control of all the food and beverage on the breakfast buffet. - Follow Ritz-Carlton brand standarts and guarantee maximum satisfaction for the guest. - Adjust the layout of the room based on occupancy. - Anticipate and deal with specials orders from the guests and service needs.
Hospitality & Leisure Management;
Universidade Europeia - Hospitality and Tourism ManagementJuly 2015 - June 2018
Native or fluent
Native or fluent
Date of birth
August 15th 1997
1 information shared