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Assistant Sales and E-Commerce Manager
KC Hotels & Resorts Koh Samui - Ko Samui, ThailandSales & MarketingAugust 2016 - Now
Sales & Reservation Supervisor
The Kala Samui - Ko Samui, ThailandSales & MarketingFebruary 2015 - August 2016
Oversaw accurate input of reservations into system, responded to customer inquiries and complaints, supervise, train, schedule and evaluate Reservation Agents, ensuring that all procedures are performed to the hotel's standards. Assist where necessary to ensure optimum service to guests, visitors and other departments.
Project & Event Manager
AIESEC - Karvina, CzechiaEventsMarch 2011 - April 2014
- Leading the team of 20 members and projects with turnover of 100 000 baht, working in international environment - Experience with CRM system, budgeting, human relations and marketing issues - Responsible for national conferences with turnover 250 000 baht, fundraising around 120 000 baht, corporate communication, account management
Silesian University - Karvina, CzechiaSeptember 2011 - June 2014
Hotel Tourism & Business Administration
CzechNative or fluent100%
- Microsoft office skills
- Special events