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About me
An organised, results-oriented Guest Executive Services professional with an excellent track record of significantly increasing service quality. Outstanding communication, competent in building guest relationships. Flexible and effective team player with strong organisational skills and the ability to multi-task, work under pressure in an environment that is demanding. Able to adapt well to new environments and learn new processes quickly to achieve outstanding results. I endeavour to contribute positively to the organisation and also to the community which I have become accustomed to serve swiftly, diligently with a high degree of loyalty. Seeking a new challenging role in a customer service-oriented environment to further enhance my skills and continue building my career.
Experience
7 years and 6 months
-
Training Department
Jumeirah Group / Jumeirah Hotels & Resorts - Dubai, United Arab Emirates
Human ResourcesMarch 2018 - Now · 6 years and 2 months -
Guest service Executive
Jumeirah Group / Jumeirah Hotels & Resorts - Dubai, United Arab Emirates
Guest RelationsOctober 2016 - Now · 7 years and 6 months -
Pre Opening
Jumeirah Group / Jumeirah Hotels & Resorts - Dubai, United Arab Emirates
Front Office receptionOctober 2016 - Now · 7 years and 6 months
Education
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Diploma in Culinary arts
Dynamics Management Consultant (City &Guilds )
February 2010 - March 2012 -
Diploma in Food and Beverage
Dynamic Management Consultant (City&Guilds)
February 2010 - February 2012 -
Diploma in International Tourism
Dynamic Management Consultant (City&Guilds)
February 2010 - February 2012
Languages
1 language
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English
Professional working
Personal information
Nationalities
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Zimbabwean
Work Permits
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United Arab Emirates
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