Abdelfattah ELKAFI

Abdelfattah ELKAFI

Réceptionniste at RAMADA HOTEL SUITE
Lives in Sharjah, United Arab Emirates
over 6 months ago

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My different experiences allowed me to develop the following points:
  welcome clients ;
• register customers;
• return room keys;
• present the various services offered by the hotel;
• simplify the lives of clients throughout their stay;
• coordinate floor crews;
• coordinate maintenance teams;
• learn about the entertainment and shows planned in the city,
• identify good addresses to advise;
• know the tourist sites to visit;
• share good tips;
• book taxis;
• keep the booking schedule up to date;
• bill clients at the end of their stay.

Experience

  • Réceptionniste

    RAMADA HOTEL SUITE - Sharjah, United Arab Emirates

    Administration & General
    June 2018 - Now · 6 months

    welcome clients ; • register customers; • return room keys; • present the various services offered by the hotel; • simplify the lives of clients throughout their stay; • coordinate floor crews; • coordinate maintenance teams; • learn about the entertainment and shows planned in the city, • identify good addresses to advise; • know the tourist sites to visit; • share good tips; • book taxis; • keep the booking schedule up to date; • bill clients at the end of their stay.

Education

  • HIGH DEGREE SCHOOL

    LYCEE ALLAL EL FASSI - Fes, Morocco

    September 2005 - June 2006

Languages

  • Arabic
    Native or fluent
    100%

Skills

  • Available
  • Courteous
  • Diplomatic
  • Discreet
  • Disponible
  • Good Physical Condition
  • Guest relation
  • Highly adaptable
  • Proactive & responsible
  • Very good presentation
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