Join Hosco and view Abel's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
About me
Motivated leader with more than 7 years’ experience in organizing and managing services within hospitality environment. Track Record of on-the-spot decision making and supporting the employees. Focused on ensuring the guests’ needs while enforcing standards for individual performance. Adept at general supervision, hiring, training and motivation of employees.
Experience
9 years and 7 months
-
Production Manager
Mediapro International LLC - Dubai, United Arab Emirates
ManagementNovember 2019 - Now · 4 years and 5 months -
Community Associate
Regus - Thane, India
Front Office conciergeJuly 2018 - April 2019 · 10 monthsEnsure that clients in the centre of responsibility are pleased with Regus services, offer the best customer experience. Meet and greet clients and visitors as needed. Build strong relationship and act as he first point of contact for all clients and visitors providing a professional and friendly service. Be responsible for addressing client queries or resolving arising issues. Handle telephone calls and manage switchboard. Assist in the organization and implementation of community events. Monitor and ensure high standards of presentation across the centre.
-
Assistant Sports and Recreation Manager
Centara Koh Chang Tropicana Resort, Koh Chang - Ko Chang, Thailand
Recreation & LeisureApril 2016 - May 2017 · 1 year and 2 monthsManaged a team of 10 staff at Centara Koh Chang Tropicana Resort, a 157 keys property set on the white sands of Klong Prao Beach, in the centre of Koh Chang's west coast. Framed by lofty green palm trees and the deep blue waters of the seascape with its natural surroundings the resort is a tranquil one, a perfect getaway for family and couples. Duties and Responsibilities: • Planned and orchestrated recreation activities including yoga, water aerobics, ping pong, badminton, petanque, poolside games, beach volleyball, and sandcastle building. • Supervised the kids club, pool, beach recreation and lobby bar attendants. • Assisted with the operations of water sports including kayaks, sail boats, stand up paddle boards. • Administered staff scheduling. • Managed the operations of beach side recreation station (beach center), fitness center, kid’s club pool bar and lobby bar. • Assigned staff to accomplish setting up umbrellas, beach chairs, cabinets and towels for hotel guest as well as solicit food, beverages and other resort products. • Resolve issue related to both staff and guests. • Assisted Food and Beverage Team during breakfast operation. Key Accomplishments: • Substantially increased Brand Standard Audit Score. • Developed training material on Effective Team Development for Centara Hotels and Resorts. • Developed Plug and Play a virtual job handbook for new joiners.
-
Assistant Restaurant Manager
The Resorts Thailand - Koh Chang Tai, Thailand
F&B ManagementMarch 2015 - March 2016 · 1 year and 2 months• Maintaining the continuous follow up of The Brand Service Standards and Standard Operating Procedures (SOP’s) at the department. • Ensure efficient implementation of innovative, high quality, and profitable Food &Beverage Services to all F and B outlets. • To arrange DCC’S (Departmental Communication Cascade) strictly adhering to the major issues and concerns within the department. • Responsible for assigning staff allocations through Duty Roaster. • Involved in potential food cost, menu engineering & tracking of daily covers done in various meal operations. • Responsible for making Month End Reports and Presentation of the same in Monthly Managers Meeting (MMM). • Value addition to operation by implementation of Awa/ The Dewa Service Standards. • Responsible for making policies to achieve the highest level of guest satisfaction. • Arranging training sessions as per the Food & Beverage Training Calendar, being C.D.T at the department.
-
Restaurant Supervisor
Barali Beach Resort and - Koh Chang Tai, Thailand
F&B ManagementJanuary 2014 - June 2014 · 6 monthsEnsured restaurant is fully prepared, cleaned, and organized for daily operation. Supervised and coordinated activities of dining room personnel to provide fast and courteous service to hotel guests.
-
Senior Customer Service Executive
FIS - Mumbai, India
Customer ServiceJanuary 2013 - March 2013 · 3 monthsHandle customer service inquiries and problems via the telephone. Assisting and providing customers with information on their card balance. Using computerized system for tracking, information gathering, and/or troubleshooting.
-
Member Services Executive
The Wine Society - Mumbai, India
Customer ServiceDecember 2008 - November 2009 · 1 yearCoordinating and executing wine events, membership sign up process, monthly meetings. Responsible for promoting membership cards, setting targets of wine sales for the team. Initiating contracts with new clients.
-
Management Trainee
Kings Kurry AG - Zürich, Switzerland
F&B serviceJune 2007 - September 2007 · 4 monthsWelcoming and seating the guests, taking orders. Providing and serving food and drinks, conversing with guests. Billing and use of cash tills, hygiene and cleaning control.
Education
-
Diploma In Hotel and Tourism Management
I-TIM - Bangkok, Thailand
July 2013 - June 2014 -
Certificate in International Hotel and Catering Supervision
London City College (Schiller International University) - Engelberg, Switzerland
February 2007 - September 2007
Languages
1 language
-
English
Full professional
Personal information
Nationalities
-
Indian
Skills
3 skills
- Guest Services
- Restaurant Management
- Sports and Recreation
We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.
We’ve added the following information to your profile:
- Current location
- Profile summary
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
- Date of birth
- Driving License
- Phone Number
Take a moment to look at your supercharged profile!
We couldn’t update your profile using your CV.
We couldn’t update your profile. However, your CV has been saved.
There was an error uploading your CV.
Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.