Abhishek Santhosh

Abhishek Santhosh

Management Trainee at H&M
Lives in Mumbai, India

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About me

Hey everyone ! My name's Abhishek Santhosh. Just a bit about me is that, I am an hospitality graduate from IHM Pusa, New Delhi.

I have the potential to be a team leader and an initiator and these were the qualities I was able to achieve during my industrial exposure from Shangri La, a five start resort in Oman

Following that, I pursued a training in sales at Le Meridien, another 5 star hotel in Delhi with which I learned how to potray myself in a pleasing and personalizable way, and this was where I realized my making was in making my customers and people around me happy through sales and marketing.

I believe the greatest thing I love about myself is that I love to make people happy around me and that I perform best around an organization that is not only just inclusive of people, but cares for them deeply.

The industry that im currently working across is retail, and im working with H&M, a global retail leader in the fashion industry as a sales trainee with which I have now become a manager, responsible for the sales and profit of my department, ensuring that my team meets their development goals and molding them to achieve the business needs of the store, and conducting daily surveys and analysis over the performance of not just my department but the store as well

Currently, im looking to venture back into hospitality sector either towards sales or front office because compared to retail, hospitality will give me more chances and opportunities to provide customer service ad loyalty and I want to be where the customer happiness is involved

Experience

2 years and 1 month

  • Management Trainee

    H&M - Mumbai, India

    Sales & Marketing
    July 2018 - Now · 1 year and 6 months

    My role is to ensure that I build myself up with the necessary skill set and knowledge to manage a team of people, a team of 50 different mindsets and ensure that we, as a team, meet the sales and profit goals of H&M , a global fashion retail company. My responsibility is to ensure that during my training as a department manager, I ensure that I develop my team, establish feedbacks and ensure that they are being developed to perform sales and provide great customer experiences to our customers and ensure that the proper scheduling is done, to maximize conversion. I'm currently on the lookout for venturing into the hospitality industry towards the sales and marketing division or front office as I really feel this is the industry and platform where I will best perform that and if my profile is what you are looking for, please do let me know.

  • Sales and marketing intern

    Let Meridien, new delhi - New Delhi, India

    Sales & Marketing
    May 2017 - June 2017 · 2 months

    Part of my responsibility as a S&M intern was to maximize the results we received from Sales and Blitz Calls and to prepare proper records of our clients and accounts. I also have had the opportunity to work with a great team and familiarize myself with Sales and marketing and I realized that my deep interest was to make the customers happy and to bring revenue for the business by doing what I love, hospitality. I have undertaken multiple reservations and calls which helped me to develop my selling skills and made me also realize more what customers look for when they want to stay at an hotel

  • Industrial training

    Shangri-La Barr Al Jissah, Resort and Spa - Muscat, Oman

    F&B service
    June 2016 - October 2016 · 5 months

    Worked across Kitchen, Front Office, Food & Beverage Service and Housekeeping Awarded with an appreciation letter for service during training. LANGUAGE SKILLS Excellent in English (reading, writing and speaking) Moderate in French (reading, writing and speaking) Elementary speaking skills in Hindi and Malayalam

Education

  • Institute Of Hotel Management, Catering Technology & Applied Nutrition - IHMCT

    July 2015 - May 2018

Languages

2 languages

  • English

    Native or fluent

  • French

    Native or fluent

Personal information

Nationalities

  • Indian

Date of birth

May 10th 1995

Skills

10 skills

  • Always smiling
  • Courage
  • Helpful and understanding
  • Help the team win
  • Hotel Marketing
  • Passionate about food
  • Passion Driven
  • Sales
  • Travel
  • Willing to help
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