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Tropical Sky - East Grinstead, United KingdomOtherAugust 2012 - August 2013
I worked at Tropical Sky for a year for my Professional Training Year as part of my undergraduate degree. I worked in various roles including; Documentation, Ticketing, Marketing, and Accounts. I was always willing to try out new tasks and happy to learn new skills. I gained knowledge and experience of using Amadeus, Sage, TMS, CMS, and CRM where my skills and efficiency developed throughout the year. My ICT skills, particularly in Microsoft Excel, have improved greatly, allowing me to make simple but effective changes to my work. At the end of my placement year I had to submit a 10,000 word report on the company and a review of my year; this report further developed my skills in Microsoft Word and my ability to create a well-organised, detailed report.
sunshine.co.uk - Fleet, United KingdomAdministration & GeneralAugust 2010 - December 2011
I dealt with amendments related to supplier and customer payments, and made sure they were correct and corresponded with each other. I experienced what to do when a company goes into liquidation and how customers need to be informed, and so I also learnt about the consequent claim forms. Problem solving, time management and numerical skills were just some of the abilities I have improved upon through working. This has made me more confident in what I do and always willing to learn new skills.
University of Surrey, School of Hospitality and Tourism Management - England, United KingdomSeptember 2010 - July 2014
EnglishNative or fluent100%