Aboud Manashi

Aboud Manashi

Assistant Front Office Manager at Habtoor Grand Resort, Autograph Collection
Lives in Dubai, United Arab Emirates
over 6 months ago

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- Proven ability in consistently streamline operations by utilizing & implementing processes aligned to company standards and clients’ needs, thereby ensuring profitability, quality, and excellent customer service
- Skilled in ensuring compliance to safety, security, environment parameters and other statutory laws related to operating hotels
- Capable of defining business mission and integrating resource strengths to deliver impeccable performances aligned to overall objectives
- Resourceful in mapping guest’s requirements & ensuring rendering of effective solutions in-line with the specified guidelines of the hotel’s SOP; ensuring continuous interaction with the guest to improve service level and ensure guest satisfaction



  • Hospitality Management (British Qualification Certificate)

    Higher National Diploma in Hospitality Management - Damascus, Syria

    September 2005 - June 2006

  • Degree (Reception)

    Hotel and Tourism Training Center - Damascus, Syria

    September 2003 - June 2005


  • Arabic
    Native or fluent
  • English
    Native or fluent


  • Budgeting / Cost Control
  • Customer relationship management
  • Facilities & Infrastructure Management
  • Hospitality Management
  • Profitability Management
  • Renovation & Maintenance Coordination
  • Service Delivery
Nataliia Terleneva
Receptionist at Habtoor Grand Resort, Autograph Collection
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