Abram Gabriel

Abram Gabriel

Guest Services Agent / Front Office Agent at Majestic Hotel Tower
Lives in Dubai, United Arab Emirates
over 6 months ago

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Caring and professional guest service agent with nearly 7 years of working experience. Excellent communication skills, both interpersonal and professional, able to build strong relationships with customers and encourage return business. Organized and familiar with administrative duties. Extensive experience working with other service agents and collaborating to create the best possible experience for guests. A history of succeeding in the service industry while providing unmatched customer service at all times.

Experience

  • Guest Services Agent / Front Office Agent

    Majestic Hotel Tower - Dubai, United Arab Emirates

    Front Office reception
    May 2017 - Now · 1 year and 9 months

  • Guest Service Center Agent & Telephone Operator

    Sheraton Grand Hotel, Dubai - Dubai, United Arab Emirates

    Front Office reception
    September 2016 - May 2017 · 9 months

  • Front Desk Agent

    Stella Di Mare Hotel and Resort - Ain Sokhna, Egypt

    Front Office reception
    March 2016 - September 2016 · 7 months

  • Sales Agent

    Bazaar Shop - Sharm El-Sheikh, Egypt

    Retail
    June 2011 - August 2014 · 3 years and 3 months

Education

  • Bachelor's Degree

    El-Minia University - Faculty of Tourism and Hotels

    October 2009 - July 2014

    Bachelor's Degree in Tourism and Hospitality Mangment

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Russian
    Limited working
    40%

Skills

  • Front Office
  • Front Of House
  • Great customer service
  • Guest-focused
  • Ms. Office Applications
  • Opera PMS
  • Retail sales
  • Sales
  • Strong interpersonal

Other

Connections
Mina Hany
Front Office Receptionist at Jood palace duabi 5*
Mahmoud Ebaid Mustafa
Front Desk Supervisor at Sunrise Resorts and Cruises Port Ghalip
Following
AccorHotels
Issy-les-Moulineaux, France
Jumeirah Beach Hotel
Jumeirah, Dubai, United Arab Emirates
W Dubai - The Palm
Dubai, United Arab Emirates
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