Abu Shahma

Abu Shahma

Customer Service/General Typist at House of Translation LLC
Lives in Al Rashidiya, Dubai, United Arab Emirates
over 6 months ago

Join Hosco and view Abu's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

I am Indian national with more than 11 years United Arab Emirates experience,
my professional journey start from Al Ain, Sharjah and in last moved to Dubai.

My work field is customer service representative, client s satisfaction, data entry operator, general Typist and office management its mean multi tasking activities.

Right now I am Tourist visa holder, looking challenging position, where I can gain & learn some thing new and face challenges.
Thanks

Experience

  • Customer Service/General Typist

    House of Translation LLC - Al Rashidiya, Dubai, United Arab Emirates

    Other
    January 2011 - March 2018 · 7 years and 3 months

    • Assisting to the customers/client. • Providing information as per the query related Immigration Dept. Economic Dept. Ministry of Labor dept. Ministry of Health Dept. Emirates ID Dept. • Information providing for Personal Insurance for independent and company staff. • Providing customers/client, query on phone calls. • Answer phone calls, direct calls, take and delivered messages as needed. • Prepare outgoing mail, sort and deliver incoming mail to appropriate person. • Help to immediately resolve and mediate customer complaints. • Suggest & Salve the problems of customers/client/passengers, and send to them to the related department. • Typing application Ministry of Labour forms of Dubai. • Typing application Immigration-Entry permit Visit/Residence, Residency New/Renew, Sponsorship Transfer, Cancelation, Data modification forms of Dubai. • Health Insurance application forms typing for Family, Domestic workers & Company staff. • Economic Department of Dubai forms. • Tenancy Registration (EJARI) form of Dubai. • Medical Fitness Request forms (New/Renew of family and company staff) of Dubai. • Emirates Identity Authority form (New/Renew/Modification). • Manual Arabic and English Letters. • Data Entry operator. • Providing Education/teaching and guideline to the new staff or fresher’s. • Handling of Airport passengers providing information about Dubai Entry/visas rules. • Sending and receiving fax, Photo copies, Email service, Assisting clients one the telephone etc.

  • Office Manager cum General Typist

    Al Joush Typing & Photo copying Center - Sharjah, United Arab Emirates

    Administration & General
    February 2010 - December 2010 · 11 months

    • Manage of all office activities (Office rent payment, Internet, Sewa, Telephone, fax bill payment, staff salary payment, Control staff’s daily activities, Assisting to the clients etc.). • Typing al government related application (Immigration, Labour office , ID, Medical, Economic Department) forms of Sharjah

  • Office Incharge cum General Typist

    Al Joush Typing & Photo copying Center - Sharjah, United Arab Emirates

    Administration & General
    July 2007 - January 2010 · 2 years and 7 months

    • Typing application Ministry of Labour forms of Sharjah • Typing application Immigration-Entry permit Visit/Residence, Residency New/Renew, Sponsorship Transfer, Cancelation, Data modification forms of Sharjah. • Ministry of Health of Sharjah, manual forms typing, for Doctors license etc. • Economic Department of Sharjah forms. • Medical Fitness Request forms (New/Renew of family and company staff) of Sharjah Municipality. • Emirates Identity Authority form (New/Renew/Modification). • Manual Arabic and English Letters.

  • General Typist

    Al Mimas Typing & Photo copying Office - Al Ain, United Arab Emirates

    Front Office reception
    September 2006 - July 2007 · 11 months

    • Assisting to the customers • Providing customers/client, query on phone calls. • Suggest & Salve the problems of customers/client/passengers, and send to them to the related department. • Typing application Ministry of Labour forms of Al Ain. • Typing application Immigration-Entry permit Visit/Residence, Residency New/Renew, Sponsorship Transfer, Cancelation, Data modification forms of Al Ain. • Health Insurance application forms typing for Family, Domestic workers & Company staff. • Economic Department of Al Ain forms. • Medical Fitness Request forms (New/Renew of family and company staff) of Al Ain. • Emirates Identity Authority form (New/Renew/Modification). • Manual Arabic and English Letters.

  • Cashier cum counter sale

    Taj Mahal Modern Trading Center - Al Ain, United Arab Emirates

    Retail
    June 2006 - August 2006 · 3 months

    worked in supermarket as counter sales.

Education

  • Diploma in Urdu Language

    National Council for Promotion of Urdu Language - New Delhi, India

    January 2003 - January 2004

    N/A

  • Diploma in Computer Application

    National Council for Promotion of Urdu Language - New Delhi, India

    November 2002 - November 2003

    N/A

  • Gradation

    VEER BAHADUR SINGH Purvanchal University Jaunpur UTTARA PRADESH INDIA - Jaunpur, India

    June 2002 - July 2004

    Bachelor of Art (Education and Urdu)

Languages

  • Hindi
    Professional working
    60%
  • Urdu
    Professional working
    60%
  • Arabic
    Professional working
    60%
  • English
    Professional working
    60%

Skills

  •  Customer service, Data entry Operator and office
  • Public Relations Officer
Following
Hosco
Geneva, Switzerland
Other members
Jerome Iting
Dubai, United Arab Emirates
Amir Sabry
Dubai, United Arab Emirates
Stella Michael
Dubai, United Arab Emirates
Etabezahu Ababu
Dubai, United Arab Emirates
Natjira Jaraspati
Dubai, United Arab Emirates
View 73568 members