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Assistant Front Office Manager
Hôtel Metropole Geneva - Geneva, SwitzerlandFront Office receptionJuly 2018 - Now · 5 months
Shift Leader / Manager On Duty
Hôtel Metropole Geneva - Geneva, SwitzerlandFront Office receptionApril 2016 - June 2018 · 2 years and 3 months
Beau-Rivage Geneva - Geneva, SwitzerlandFront Office receptionJuly 2014 - March 2016 · 1 year and 9 months
Rooms division trainee
Four seasons Cairo Nile Plaza - Cairo, EgyptFront Office receptionAugust 2013 - December 2013 · 5 months
Receptionist Night auditor Guest experience officer Reservation Operator Concierge Housekeeping
Fairmont le Montreux Palace - Montreux, SwitzerlandF&B serviceJune 2012 - February 2013 · 9 months
Detailed information about work experience 06.2012-02.2013 F&B trainee at Fairmont Le Montreux Palace. Montreux Switzerland - Set up banquets and buffets.(banqueting department) -In charge of the VIP clientele during the Montreux Jazz Festival (In room Dining Department) -Taking Orders,serving clients (Banqueting,restaurant,room service department,Lounge bar) -preparing cocktails (Lounge Bar) -In charge of the intern's formation by the end of the internship 11.2012-06.2014 VATEL HOTEL SCHOOL****, 112 rooms,Martigny, Switzerland Trainee at school • Assistant Manager/Chef de rang (Brasserie) • Central kitchen and pastry (Participated in the processing of raw materials) • Front office (check-in,check out,reservation,mail delivery) .Housekeeping (Assistant manager) Collaborated in the creation of SOPs (standard operation procedure).
Vatel Switzerland Hotel & Tourism Business School - Martigny, SwitzerlandNovember 2011 - July 2014
FrenchNative or fluent100%
EnglishNative or fluent100%