Adelie Cuvillier

Adelie Cuvillier

Meetings and Events Executive at The Bloomsbury Hotel
Lives in London, United Kingdom
over 6 months ago

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Passionate hotelier with 5 years + experience Services and Sales. Aiming at delivering bespoke experiences.

Experience

  • Meetings and Events Executive

    The Bloomsbury Hotel - London, United Kingdom

    Events
    April 2018 - Now · 10 months

    Reactive events and groups sales Handling events and rooms enquiries via phone, email, RFPs by sending proposals and contracts Booking and organising meetings and conferences,corporate and private parties from 10 to 250 guests Preparing and communicating function sheets Site visits Invoicing, follow up and building relationship with clients

  • Sales and Marketing Coordinator

    Bulgari Hotel London - London, United Kingdom

    Sales & Marketing
    February 2017 - June 2018 · 1 year and 5 months

    *Support all elements of Sales and Marketing administration *Convert sales leads, Organize site visits, Famtrips, RFPs, proposals and contracts *Market research and reporting for the sales, events and marketing team *On and Offline Marketing for rooms and F&B, Coordinate marketing campaign, content creation and Social media planning (Alain Ducasse Rivea restaurant instagram, Bulgari Hotel London Facebook, Weibo, G+) *Reactive Group sales (upselling, building blocks and stay arrangements) *Restructuring and content creation of Bulgari online gift voucher page *Organization of Video/Photoshoots and internal PR events *In charge of Requisitions, Rotas, Invoices *Diary management and organisation of internal and external meetings

  • Assistant Head Concierge

    St Regis Bora Bora resort - Fa'a'ā, French Polynesia

    Front Office concierge
    May 2012 - January 2017 · 4 years and 9 months

    *Managing the concierge team daily operations *Monitoring Sales Revenue and Promotion of activities and F&B offers *Developping activities portfolio by creating service agreements-expanding a quality offer *Organization of traditionnal weddings *Anticipating and Coordinating all guests requests effectively and in a timely manner - complain management *Organizing Events communication and Groups itineraries, negociating group rates *Recruiting and training Concierges & intern *Elaboration of procedures *Developping Leadership and people management skills, negotiation and organizational skills

  • Waitress banquet

    Trianon Palace Versailles, A Waldorf Astoria Hotel - Versailles, France

    F&B service
    March 2012 - July 2012 · 6 months

    *Extra for banquet *Extra for banquets in London, 2007

  • SEO intern (search engine optimization)

    Zalando - Berlin, Germany

    Sales & Marketing
    September 2010 - June 2011 · 10 months

    *Website Optimization zalando.Fr + Data analysis with Google Analytics, Google Adwords and Sistrix *Writing/Editing and translation of the website content, including brand's descriptions, help page restructuration (structure and content improvement) * Social media Management and Blog editing for SEO http://www.ode-a-la-mode.fr/ *Press Release for SEO indexation and Link Building *Creation of landing pages with thematic selection of products *I became tech savvy, developped web curiosity and social media marketing skills

  • Front desk agent

    La créole Beach Hotel & Spa - Guadalupe, Mexico

    Front Office reception
    March 2008 - August 2008 · 7 months

  • Sales representative

    Harrods - London, United Kingdom

    Hostess
    July 2007 - February 2008 · 8 months

Education

  • International University of Monaco - Monaco

    September 2011 - December 2012

    *Master specialized in Luxury Goods and Services

  • California State University of Fullerton - Fullerton, CA, United States

    August 2009 - June 2010

    Bachelor Communication-Business (MICEFA program)

  • Martin Luther Universität - Fullerton, CA, United States

    November 2006 - August 2007

    *Double Bachelor German - French (DAAD program)

Languages

  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Full professional
    80%

Skills

  • Concierge
  • English
  • Event
  • Excellent guest relation
  • German
  • Great team player
  • Handling guest complaint
  • Managing a team
  • Marketing
  • Native french
  • offline marketing
  • online ma
  • Sales
  • Strong negotiator
  • Teamleader

Other

  • Full resume and portfolio

    Full resume and portfolio

Connections
Andrea Silluzio
Front Desk Agent at Baglio Soria Resort & Wine Experience
Leonila Lante
Photographer at Al Majara Colour Photographic Eguiptment LLC.
Dogukan Yildirim
Student from Akdeniz University - School of Tourism & Hotel Management
View 45 connections
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