Aditi Malhotra

Shopping Spam Quality Evaluator/Analyst at Google (Harvey Nash)
Lives in Zürich, Switzerland
over 6 months ago

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A passionate traveler, I have spent the last two years exploring Europe. My specialization is in retail, sales and marketing and I have great communication skills. I am a self- motivated person and can easily adapt to new learnings and environments. Currently I am learning German.

Experience

  • Shopping Spam Quality Evaluator/Analyst

    Google (Harvey Nash) - Zürich, Switzerland

    Customer Service
    March 2016 - September 2016 · 7 months

    - Improve the quality of the e-commerce service by evaluating shopping search results to identify areas of concern and interest - Help scope and develop tools to automate and optimize process workflow - Fix issues with the provided tool

  • Project and Communication Assistant

    VIART BD - Zürich, Switzerland

    Sales & Marketing
    November 2014 - April 2015 · 6 months

    - Social Media promotions (Google+, Facebook, LinkedIn) - Creating customer feedback analysis - Innovating and designing the sizing chart and planning design tour project - Editing the website English version (WordPress CMS) and creating SEO checklists

Education

  • Master Luxury and Brand Management

    ESC Rennes School of Business - Rennes, France

    September 2013 - May 2014

    The Mater included the following modules: - International Consumer Behavior - Brand Management - Marketing of New Products - Luxury Marketing Strategy - Dynamics of Luxury Industry &Business Models - Luxury Retail and e-commerce - Advanced Brand Management - Corporate Design in the Luxury Industry - Marketing Communication in the Luxury Industry - Marketing Research

  • B.A (Hons) Retail Management

    Pearl Academy of Fashion - Delhi, India

    August 2009 - May 2013

    The Bachelor included the following modules: - Understanding customer behavior -Principles of business - Merchandising - Visual Merchandising - Market Research - Product Management - Procurement Management - Sales - Customer service

Languages

  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Professional working
    60%
  • German
    Notions
    20%

Skills

  • Excellent communication and interpersonal skills
  • Good team player
  • motivated self-learner
  • open to learning new things
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