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A passionate traveler, I have spent the last two years exploring Europe. My specialization is in retail, sales and marketing and I have great communication skills. I am a self- motivated person and can easily adapt to new learnings and environments. Currently I am learning German.
Shopping Spam Quality Evaluator/Analyst
Google (Harvey Nash) - Zürich, SwitzerlandCustomer ServiceMarch 2016 - September 2016 · 7 months
- Improve the quality of the e-commerce service by evaluating shopping search results to identify areas of concern and interest - Help scope and develop tools to automate and optimize process workflow - Fix issues with the provided tool
Project and Communication Assistant
VIART BD - Zürich, SwitzerlandSales & MarketingNovember 2014 - April 2015 · 6 months
- Social Media promotions (Google+, Facebook, LinkedIn) - Creating customer feedback analysis - Innovating and designing the sizing chart and planning design tour project - Editing the website English version (WordPress CMS) and creating SEO checklists
Master Luxury and Brand Management
ESC Rennes School of Business - Rennes, FranceSeptember 2013 - May 2014
The Mater included the following modules: - International Consumer Behavior - Brand Management - Marketing of New Products - Luxury Marketing Strategy - Dynamics of Luxury Industry &Business Models - Luxury Retail and e-commerce - Advanced Brand Management - Corporate Design in the Luxury Industry - Marketing Communication in the Luxury Industry - Marketing Research
B.A (Hons) Retail Management
Pearl Academy of Fashion - Delhi, IndiaAugust 2009 - May 2013
The Bachelor included the following modules: - Understanding customer behavior -Principles of business - Merchandising - Visual Merchandising - Market Research - Product Management - Procurement Management - Sales - Customer service
HindiNative or fluent100%
EnglishNative or fluent100%
- Excellent communication and interpersonal skills
- Good team player
- motivated self-learner
- open to learning new things