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Executive Highlights :
Achieved a 100% score in Food & Beverage(Bab Al Shams) for guest satisfaction and employee engagement.
Increased the revenue and footfall by 45% in Masala ( Bab Al Shams) over the previous year.
Instrumental in accomplishing (Masala -Bab Al Shams ) the second highest score of 90+in LQA.
Responsible for receiving the most prestigious award by Bab Al Shams as the World Leading Desert Resort and Spa from 2014-2018.
Proud recipient of Manager of the Quater award at Bab Al Shams Desert Resort and Spa.
Effectively handled the entire Food & Beverage operation as Evening Duty Manager on many occasions.
Skilled in providing on providing various on the job, off job and group trainings.
Certified as best Departmental Training Coordinator by Rotana Hotels.
Assisted the F&B Management in launching the new SOP Manual in the various properties.
The preopening team of Nour Arjaan By Rotana Fujairah, UAE.
Assistant Outlet Manager
Bab Al Shams Desert Resort &Spa by Meydan Hotels - Dubai, United Arab EmiratesF&B serviceFebruary 2014 - Now · 4 years and 10 months
Masala is a refined signature restaurant embracing truly authentic Northern Indian cuisine. The restaurant has received numerous outstanding reviews from the top reviewers in the market. Increased footfalls by 45 % over the previous year. Increased reveune by 40% over the last year. •Positioned and maintained Masala in the top 20 restaurants amongst the culinary giants in the Trip advisor restaurant review. • Maintained highest guest satisfaction rate amongst the other restaurants in the hotel. • Responsible for creation and maintenance of wellness ice tea list. • Working closely with F&B director for other beverage offerings.
F&B Team Leader
Radisson Blu Hotel, Dubai Deira Creek - Dubai, United Arab EmiratesF&B serviceDecember 2012 - January 2014 · 1 year and 2 months
Nour Arjaan By Rotana - Fujairah, United Arab EmiratesF&B serviceSeptember 2010 - December 2012 · 2 years and 4 months
Guest Service Associate
ITC Windosr - Bengaluru, IndiaF&B serviceAugust 2008 - April 2010 · 1 year and 9 months
B.SC Hotel Management and Tourism
Institute of Advance Studies in Education - Kolkata, IndiaJuly 2005 - December 2008
HindiNative or fluent100%
EnglishNative or fluent100%
- Conflict management
- Eye for Details
- HACCP system
- Micros POS
- P&L control
- Preopening experience