Aditya Chattopadhyay

Aditya Chattopadhyay

Assistant Outlet Manager at Bab Al Shams Desert Resort &Spa by Meydan Hotels
Lives in Dubai, United Arab Emirates
over 6 months ago

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Executive Highlights :

Achieved a 100% score in Food & Beverage(Bab Al Shams) for guest satisfaction and employee engagement.
Increased the revenue and footfall by 45% in Masala ( Bab Al Shams) over the previous year.
Instrumental in accomplishing (Masala -Bab Al Shams ) the second highest score of 90+in LQA.
Responsible for receiving the most prestigious award by Bab Al Shams as the World Leading Desert Resort and Spa from 2014-2018.
Proud recipient of Manager of the Quater award at Bab Al Shams Desert Resort and Spa.
Effectively handled the entire Food & Beverage operation as Evening Duty Manager on many occasions.
Skilled in providing on providing various on the job, off job and group trainings.
Certified as best Departmental Training Coordinator by Rotana Hotels.
Assisted the F&B Management in launching the new SOP Manual in the various properties.
The preopening team of Nour Arjaan By Rotana Fujairah, UAE.

Experience

  • Assistant Outlet Manager

    Bab Al Shams Desert Resort &Spa by Meydan Hotels - Dubai, United Arab Emirates

    F&B service
    February 2014 - Now · 4 years and 10 months

    Masala is a refined signature restaurant embracing truly authentic Northern Indian cuisine. The restaurant has received numerous outstanding reviews from the top reviewers in the market. Increased footfalls by 45 % over the previous year. Increased reveune by 40% over the last year. •Positioned and maintained Masala in the top 20 restaurants amongst the culinary giants in the Trip advisor restaurant review. • Maintained highest guest satisfaction rate amongst the other restaurants in the hotel. • Responsible for creation and maintenance of wellness ice tea list. • Working closely with F&B director for other beverage offerings.

  • F&B Team Leader

    Radisson Blu Hotel, Dubai Deira Creek - Dubai, United Arab Emirates

    F&B service
    December 2012 - January 2014 · 1 year and 2 months

  • Restaurant Captain

    Nour Arjaan By Rotana - Fujairah, United Arab Emirates

    F&B service
    September 2010 - December 2012 · 2 years and 4 months

  • Guest Service Associate

    ITC Windosr - Bengaluru, India

    F&B service
    August 2008 - April 2010 · 1 year and 9 months

Education

  • B.SC Hotel Management and Tourism

    Institute of Advance Studies in Education - Kolkata, India

    July 2005 - December 2008

Languages

  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Bengali
    Full professional
    80%
  • Arabic
    Notions
    20%

Skills

  • Budgeting
  • Conflict management
  • Eye for Details
  • HACCP system
  • Hiring
  • Leadership
  • Micros POS
  • P&L control
  • Preopening experience
  • Trainer
Connections
Joydeep Das
Senior waiter at Madinat Jumeirah Resort
Following
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