Adriana Raluca Banu

Adriana Raluca Banu

Conference & Events Planner at Hilton
Lives in London, United Kingdom
over 6 months ago

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Accomplished and energic individual, with a history of achievements in conference and events, food and beverage and front of house operations. A motivated leader with strong organizational and prioritization abilities. Areas of expertise include Hotel Operations, Customer Service, and Sales.

Experience

  • Conference & Events Planner

    Hilton - London, United Kingdom

    Events
    April 2018 - Now · 8 months

    • First point of contact between current or prospect clients and the hotel, conduct site visit and inspections, arrange and attend food tasting. • Liaising and building up relationships with external event companies and suppliers (AV, Catering Companies, DJ’s etc.). • Produce detailed proposals for different types of event such as conferences, training days, exhibitions or social events, including booking bedrooms and creating group account. • Manage the whole process from the planning stage right through to running the actual day itself and the post event evaluation; making sure the payments are processed as per contract and VAT invoices are send post event. • Maximisation of the profitability of each event, creation of accurate event orders, ensure the smooth execution of event production and logistics. • Conducting weekly meetings with operation team to communicate the next 10 days events highlighting special requirements and client’s needs. • Experience in using OnQ PM and R&I, Micros, Watson, EventsForce, Delphi FDC, Birch Street,

  • Graduate Manager

    Hilton London Kensington Hotel - London, United Kingdom

    Events
    June 2016 - April 2018 · 1 year and 11 months

    Hilton London Kensington & Hilton Bracknell UK & I MDP consists of a 18 month training program in hotel management which encompasses 2 national 9 month placements in 2 different locations in the UK & Ireland. At end of the program the level of training will be as for a assistant head of department/ head of department. During the program I had to develop and implement different programs in order to improve guest satisfaction and overall experience among with an effective staff levels. Competencies developed: - Human resources : basic knowledge of strategy,principles and functions. A full involvement in team's training and development, with a focus on performance management. - Industry knowledge: understanding adult learning theory and techniques, employees developments trends and best practices for encouraging employees participation in the development process. - Leadership: Manage day to day operations within budgeted guidelines , to the highest standards ; Establish targets, KPI's, schedules, policies and procedures; Comply with all Health and Safety Regulations; Report on management regarding sales results and productivity; Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork; Recommending business solutions, Mastery in delegating multiple tasks Ability to spot and resolve problems efficiently Mentoring staff Performing administration tasks Working knowledge of various software: Micros, OnQ, Birch Street, Commensura etc

Education

  • BA (Hons) Event management

    Coventry University - Hospitality and Tourism Management - Coventry, United Kingdom

    January 2013 - January 2016

    Modules included: Contemporary Issues in Hospitality Management; Global Experience for Events; International Skills Development for the Event Industry; Corporate Planning and Event Marketing- EventsForce; Strategy in Sport and Events; Live International Event Management; Managing people in Event Industry; CSR and Sustainability in Sport and Events Dissertation topic: ‘A critical analysis of emerging trends and challenges faced by conference industry: A practical guide for conference producers’

Languages

  • English
    Native or fluent
    100%
  • Romanian
    Native or fluent
    100%
  • Greek
    Professional working
    60%

Skills

  • Budget/Resources Administartion
  • Contract/ Price Negociation
  • Creative approach to problem-solving
  • Event Planning & Managing
  • high level of attention to detail
  • Highly communicative
  • Multitasking
  • Organised
  • People management
  • proposal creation
  • Relationship Builder
  • resilient and adaptable
  • Staff Scheduling
Connections
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
Adèle Decosterd
Human Resources Officer at AccorHotels
Nicolò Valsasina
International HR Recruiter at Alef&Maqroll
View 4 connections
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