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About me
LUXURY HOTEL MANAGER
Accomplished luxury hospitality professional with 10+ years of experience leading operations for 4-/5-star and luxury properties. Strong leader with the ability to analyse business financials and develop strategies for revenue optimisation.
Skilled in providing stellar customer service and goes above and beyond expectations for complete guest satisfaction. High business acumen with short- and long-term vision. Engaging management style inspires high employee morale and quality work.
Multilingual with language skills in Catalan/Spanish, English, French, Portuguese, and German.
Areas of Expertise:
• Team Leadership
• Business Development
• F&B Development
• Customer Service
• Luxury Hospitality
• Opera & Micros software
• Hotel Operations
• Revenue Optimisation
• Customer Relationship Management
Experience
6 years and 9 months
-
Hotel Manager
The Ritz-Carlton, Bahrain - Jidhafs, Bahrain
ManagementJuly 2019 - Now · 4 years and 9 months -
General Manager
Wyndham Dubai Marina - Dubai, United Arab Emirates
ManagementDecember 2018 - Now · 5 years and 4 months -
Hotel Manager
Wyndham Dubai Marina - Dubai, United Arab Emirates
ManagementJuly 2017 - December 2018 · 1 year and 6 months
Education
-
Hospitality Management & Tourism
Turisme i Direcció Hotelera / Universitat Autònoma de Barcelona (UAB) - Barcelona, Spain
September 2000 - June 2003
Languages
3 languages
-
Spanish
Native or fluent
-
English
Native or fluent
-
Catalan
Native or fluent
Personal information
Nationalities
-
Spanish
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