Ahmed Boulaied

Ahmed Boulaied

Customer advisor at Webhelp
Lives in Rabat, Morocco

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About me

During my various jobs i was able to acquire the relational sense, the rigor, a good resistance to the stress, the polyvalence as well as the team spirit. I am also dynamic and autonomous.

Experience

6 years and 2 months

  • Customer advisor

    Webhelp - Agadir, Morocco

    Guest Relations
    January 2017 - Now · 3 years

    Mange claims and help customers to track their packages.

  • Trainee

    Fiduciary Company Catadrom - Temara, Morocco

    Finance/Accounting
    June 2016 - March 2017 · 10 months

    Organization of accounting records. Assisting in accounting transactions : Accounting entries, Summary reports, Taxes declarations.

  • Trainee

    Moroccan Cinematographic center - Rabat, Morocco

    Finance/Accounting
    February 2016 - September 2016 · 8 months

    Assisting in accounting transactions : Accounting entries. Checking the balance of accounts.

  • Extras

    Amphitrite palace resort ans SPA - Skhirat, Morocco

    F&B service
    April 2013 - June 2015 · 2 years and 3 months

    Ensuring the smooth functioning of the banquet to satisfy our customers

  • Trainee

    La Paloma Hotel - Tetouan, Morocco

    Housekeeping
    April 2014 - August 2014 · 5 months

    Daily room cheks to ensure a good stay for guests.

Education

  • Specialized technician in business management

    ISTA Hay Riad - Rabat, Morocco

    May 2015 - June 2018

  • Hotel and tourism technician in Accommodation

    ISTAHT Mohammedia - Mohammedia, Morocco

    June 2013 - June 2015

  • Bachelor degree in literature and social sciences

    Lycee Omar Al Khayyam - Rabat, Morocco

    July 2012 - June 2013

Languages

4 languages

  • Arabic

    Native or fluent

  • French

    Full professional

  • English

    Limited working

  • Spanish

    Notions

Personal information

Nationalities

  • Moroccan

Skills

5 skills

  • Communication skills
  • Conflict Resolution
  • Empathy
  • multitasker
  • Self control
Following
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The Dixon Autograph Collection
London, United Kingdom
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Dubai, United Arab Emirates
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