Ahmed El Gharib

Ahmed El Gharib

General Manager at Meliá Hotels International
Lives in Egypt

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About me

Accomplished, resourceful, hotel management professional and management executive with more than 30 years of work experience and documented record of strong and decisive leadership in hotel operations management, administrative functions, strategic planning, business development and human resources management in the hospitality sector. Seeking to leverage the high degree of enthusiasm, energy, and reliability in the Hospitality (Hotels & Resort) sector in Broad based skills set encompassing in depth knowledge of all business and operational facets of the hospitality sector. Combines flair for multitasking, deadline-sensitivity and leadership skills to achieve bottom line results. Career span enriched with international working experience in Saudi Arabia (KSA) and Africa.

Experience

12 years and 10 months

  • Area Director of Operations

    Al Bustan Hotels - Saudi Arabia

    Other
    March 2016 - Now · 4 years

    Supporting property leaders, ownership and the Brands to measure success and look for opportunities to improve guest, associate satisfaction and financial performance. Lead all operational aspect for the region’s 3 Hotels with annual sales exceeding SR 40M. with a focus on meeting financial goals, enforcing food safety and work practice regulations, motivating general and district managers to improve performance, and ensuring the businesses operate under the company’s mission statement. Maximized sales and increased profits by collaborating with C level management to implement cost controls, implementing Industry leading best practices, while improving staff morale and driving team performances, analyzing and resolving guest satisfaction issues, and promoting top-notch customer service. Partnered with human resources and legal departments to effectively resolve staff issues. Launched a training program to develop staff knowledge and support professional growth. Effectively handled all logistical needs, including equipment purchasing, business licensing, and new site scouting. Developed and implemented highly effective systems to limit potential errors and ensure the highest standards of Hotels presentation, quality, and guest services. Consistently visited store locations to provide individualized support and mentoring for staff and management. Established oversight process and protocols to assist management and staff to meet business sales targets..

  • Hotel General Manager

    Meliá Hotels International - Sharm El-Sheikh, Egypt

    Management
    January 2012 - Now · 8 years and 1 month

    Entrusted with heading end-to-end operational aspects ensuring maximization of performance, development, service implementation and improvement for Melia Sharm resorts with 468 rooms. Leading a team to accomplish company goals, quality control and up gradations, budgeting and forecasting, recruitment, training and deployment, P & L accountability within tough political situations. Maintaining an excellent relationship between Management and Owning Company. Contributing to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest, associate satisfaction and effectiveness and efficiency. Promptly resolving guest complaints and ensuring that superior guest service is delivered by overseeing the guest service function.

  • General Manager

    Meliá Hotels International - Palma, Spain

    Other
    January 2012 - Now · 8 years and 1 month

    Ensuring that all aspects of the hotel are operated to the standards and financial guidelines set By Company I support the following areas: Achieving of commercial results in terms of figures Compilation of and adherence to financial budgets within all hotel operation with all concerned reports / plans Monitoring of all administrative affairs within the management Initiation, coaching and supervision of management development activities for potential(s) The following duties within frame of work: •Meeting of financial targets •Setting, implementing and reviewing of operational standards •Care of hosting the guests •Employee development at all levels RESPONSIBILITY & AUTHORITY Internal: Responsible for the day-to-day smooth running of the hotel within the guidelines set by the Company Brand Standard. Counselling and directing Department Heads. External: Clients of the hotel, all contractors, suppliers and other business partners, owners Materials: All hotel related material, machines, FF&E, assets, etc. More detailed duties and responsibilities are supplied in form of a checklist and are not meant to be complete. Operational requirements may ask for adaptation and amendments. To fulfil the duties the jobholder is given the relevant authority to reach the goals. MY JOB - WORK PERFORMED: FINANCIAL TARGETS • Establishing hotel budget in supporting with the hotel Controller covering all aspects of hotel operation. • Supervising the operation of the hotel to maximum efficiency to achieve the highest volume of sales and profit goals as outlined in the budget planning. • Establishing overall hotel business plan and implementing the strategy together with concerned managers. OPERATIONAL STANDARDS • Confirming, implementing and adhering to Company Operational Standards policies relating to efficient hotel operations. This includes as well maintenance, sales, fire & safety, security, personnel development, quality standards. CARE OF HOSTING GUESTS

  • Hotel General Manager

    Swiss Hotel Franchise (Montillon Hotels & Resorts) - Hurghada, Egypt

    Management
    November 2009 - January 2012 · 2 years and 3 months

    Responsibility Outline: Start-up Operations; Hotel Extension Project Management; Budget Target Achievement; Operational Concepts Implementation; P & L Accountability.

  • Executive Assistant Manager

    Sunrise Hotels & Resorts - Hurghada, Egypt

    Administration & General
    June 2008 - November 2009 · 1 year and 6 months

    Responsibility Outline: Start-up Operations/Rooms Pre-Opening Management; New Restaurant Establishment; Project Management; Budget Target Achievement; Operational Concepts Implementation; P & L Accountability.

  • Resident Manager

    Baron Hotels & Resorts - Cairo, Egypt

    Administration & General
    April 2007 - June 2008 · 1 year and 3 months

    Responsibility Outline: Start-up Operations; Hotel Extension Project Management; Budget Target Achievement; Operational Concepts Implementation; P & L Accountability.

Education

  • Bachelor of Commerce

    Ain Shams University - Hospitality and Tourism Management - Cairo, Egypt

    September 2000 - June 2004

Languages

3 languages

  • Arabic

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working

Personal information

Nationalities

  • Egyptian

Date of birth

July 31st 1971

Driving License

Yes

Skills

7 skills

  • Figures Oriented
  • Generating Money
  • Quality Management
  • Sales driven
  • Team builder
  • Teamleader
  • Time Mangement
Connections
NITAMO GORATA DIKUELO
Food and Beverage Intern at Fairground Holdings t/a Botswana Conference and exhibition center
Rajmilan Poudel
Co-Founder at Hospitality Bridge
Masud Kysar
Administrative Coordinator at Al Maria United Trading & Contracting Co.
View 42 connections
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