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About me
Extensive experience and in-depth knowledge of operational requirements and business priorities.
Strong commitment to service organization objectives, high levels of communication, and the
ability to delegate tasks to complete projects.
Experience
14 years and 10 months
-
Assistant Operations Manager
Belhasa Hospitality LLC - Dubai, United Arab Emirates
Room Division ManagementMay 2017 - Now · 6 years and 11 months-Propose and plan for operational audits in business units. -Execute operations audit and assess company operations, process, financial, compliance and other associated risks. -Identify opportunities for improving business processes, based on audit outcomes, to minimize risks. -Prepare and present quality reports of audit findings and recommendations to Manager and customers. -Coordinate with clients to identify areas of risk within clients’ businesses. -Develop strategic initiatives to maintain and improve the audit function. -Provide professional advice to other auditors -Identify key risk and control indicators for assigned audit areas. -Identify operational risks and make recommendations to manage risks. -Maintain documentation for risk assessment and management processes. -Perform audit related investigation as directed by Manager.
-
Training Manager
Food Quest LLC - Dubai, United Arab Emirates
Human ResourcesApril 2015 - April 2017 · 2 years and 1 month -
ASSISTANT RESTAURANT MANAGER
Pizza Hut - Dubai, United Arab Emirates
F&B ManagementFebruary 2013 - February 2015 · 2 years and 1 month -
ROOM SERVER
IHG - InterContinental Hotels Group - Cairo, Egypt
F&B serviceAugust 2011 - January 2013 · 1 year and 6 months -
Waiter
Sofitel - Cairo, Egypt
F&B serviceJuly 2010 - July 2011 · 1 year and 1 month -
ROOM SERVICE WAITER
Sheraton - Cairo, Egypt
F&B serviceJune 2009 - June 2010 · 1 year and 1 month
Education
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EXECUTIVE DIPLOMA IN INTERNATIONAL BUSINESS MANAGEMENT
Pearson university , UK - England, Finland
January 2016 - October 2016The certificate is attested by the University of Pearson and ready to be presented upon request
-
MBA
University of Wolverhampton - Hospitality and Tourism Management - Wolverhampton, United Kingdom
January 2016 - October 2016Master Of Business Administration
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BACHELOR OF SCIENCE, HOTELS AND RESTAURANT MANAGEMENT
El-Minia University - Faculty of Tourism and Hotels
July 2008 - July 2011The certificate has been attested in the United Arab Emirates Embassy in Cairo and the Egyptian Foreign Oice and ready to be presented upon request
Languages
3 languages
-
Arabic
Native or fluent
-
English
Native or fluent
-
Spanish
Limited working
Personal information
Nationalities
-
Egyptian
Date of birth
March 02nd 1991
Skills
6 skills
- Business analysis
- Business skills
- Coaching & floor training
- Hiring, training staff
- Organization Design
- P & L management Reports
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