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• Seeking a good challenging position in a reputable foundations allowing me to apply my skills & acquiring knowledge along with the right tools to increase my present value of my company and consequently myself.
i have outstanding expertise in the field of administration and secretarial work in different areas such as government administration and human resources management and secretarial work
Admin Coordinator In Projects Managments - Kuwait City, KuwaitOtherDecember 2015 - Now · 3 years and 3 months
Construction and Engineering Company
kccec - Kuwait City, KuwaitAdministration & GeneralDecember 2015 - Now · 3 years and 3 months
Admin coordinator for 5 maintenance projects , Handling correspondences , prepare projects budgets and estimation , Purchasing orders , time sheet attendance , tenders preparing , stock inventory
Tenant & Customer relation supervisor
Mabanee Real state - Kuwait City, KuwaitCommunicationMay 2012 - March 2016 · 3 years and 11 months
• Responsible about Avenues Mall Customer Service and Tenant Relation OPERATIONS like check out about them permits. • Approving regarding them permits according the mall policies. • Installing the new events and stores in the social media and follow the customer requires or any questions regarding anything in the mall. • Coordination any new events / new open stores Ceremonies and. • Doing daily reports about Mall conditions and raise them to Mall Managements. • Responsible about staff time attendance – • Taking over the Duty manager responsibility in evening time (Sign permits - Doing Reports about Mall condition). • Handling Tenant Satisfaction Survey every 3 month and gather all in one report in end of year and making general meeting with the managements to discuss the results of this report. • Sharing with upper management about the new suggestions and the required regulations. • Keeping Monitoring on All tenants. • Daily Updating on Tenants list and Emergencies Call files. • Daily report about the mall statistics regarding (Customers Calls – Tenant call – porter service). • Responding for any inquires about any issues in regards the Mall. • Monthly Survey Report for marketing team to know if the events which our managements organized them in mall.
Kuwait food company - Kuwait City, KuwaitCustomer ServiceAugust 2010 - April 2012 · 1 year and 9 months
• Daily Report to Delivery Administration about everything related to these Restaurants (Hardees – KFC – TIKKA – SABBARU) about the orders are delivered on time- How many Orders cancelled – The Reasons of Cancelling Orders. • Daily Survey Report about assessment Delivery Service for All Restaurant by asking the Customers. • Make Evaluation Report for Call Center agent by listening to His /Her Call tracing with customers , to know if the Call was Conducted according Call center roles and professionally or not . • PreparMonthly (over time) for the employees, and send that file to Accountant Dep. • Preparing the Weekly Schedule. • Updating, processing and filing of all documents. • Updating & maintain the holiday, absence and training records of staff. • Meeting and greeting clients and visitors to the office. • Typing documents and distributing memos. • Supervising the work of office juniors and assigning work for them. • Handling incoming / outgoing calls, correspondence and filing. • Faxing, printing, photocopying, filing and scanning. • Organizing business travel, itineraries, and accommodation for managers. • Monitoring inventory, office stock and ordering supplies as necessary
Bachelor of commerce
suez canal university - Ismailia, EgyptSeptember 2003 - August 2007
Major :- Accounting
- Mcrosoft word
- Ms excell
- office managment
- Strong worker