Ahmed Saad

Ahmed Saad

Sales Executive at Rotana Hotels and Resorts Management
Lives in Najma, Doha, Qatar
over 6 months ago

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I am carrying a very good experience in hospitality,Customer Relations, Public Relations and Sales, highly disciplined professional with 11 years between Egypt and Qatar , working under pressure and comfortable working in multi culture environment well experience with Opera, fidelio, outlook, lotus notes, Microsoft Office, outstanding customer service and management skills, know how to deal with different types of customers , know how to train any type of employees and how to lead the team with different mentalities and different cultures , Pre-opening , Sales Corporate, Government and Embassies,Event.

Experience

  • Sales Executive

    Rotana Hotels and Resorts Management - Lusail, Qatar

    Sales & Marketing
    January 2016 - Now · 3 years and 1 month

    https://www.rotana.com/rotanahotelandresorts/qatar/doha/oryxrotana? -Handling new accounts, Government, manufacturing, Trading, Aviation. -Responsible for achieving Company, Hotel and Department targets -Research for new business and opportunities to the hotel and company. -Handling all RFP related, Lanyon, HRS.

  • Assistant Guest Services Manager

    Rotana Hotels and Resorts Manageme - Lusail, Qatar

    Front Office reception
    November 2014 - January 2016 · 1 year and 3 months

    -Control departmental expenses through proper analysis and planning for manpower needs -Purchases and usage of materials and supplies -Acting Guest Services Manager -Departmental trainer. -Forecasting, Budgeting, Scheduling. -Maintaining a good relation with all guests, and between guests and the hotel. -Rooms blocking, in charge of all issues related to VIPs and regular guests -In charge for Airport Operation and Limousine.

  • Duty Manager/ Front Desk Manager

    Qatar airways/ Dhiafatina - Lusail, Qatar

    Front Office reception
    May 2014 - November 2014 · 7 months

    http://hiahotel.com/ - Pre-opening for the Hotel -Acting Operations Manager -Setting all policies and procedures for the hotel and the company.

  • Assistant Guest Services Manager

    Rotana Hotels and Resorts Management - Lusail, Qatar

    Front Office reception
    March 2012 - May 2014 · 2 years and 4 months

    Rotana Hotel Management Corporation -Joined as Front Desk Agent till September 2012. -Got a promotion to Guest Services Team Leader till August 2013 -Promoted to Assistant Guest Services Manager -Control departmental expenses through proper analysis and planning for manpower needs -Purchases and usage of materials and supplies -Acting Guest Services Manager -Departmental trainer. -Forecasting, Budgeting, Scheduling. -Maintaining a good relation with all guests, and between guests and the hotel. -Rooms blocking, in charge of all issues related to VIPs and regular guests

  • Front Desk Agent/ Receptionist

    Savoy Group Sharm El Shiekh - Cairo, Egypt

    Front Office reception
    November 2011 - March 2012 · 5 months

    https://www.savoygroup-sharm.com/ - Cashiering -Rooms pre-blocking -Handling complaints

  • Front Desk Agent/ Receptionist

    Four Seasons Hotels and Resorts Management - Cairo, Egypt

    Front Office reception
    January 2011 - November 2011 · 11 months

    http://www.fourseasons.com/sharmelsheikh/ - Cashiering -Rooms pre-blocking -Check in and out

  • Guest Services Agent

    Four Seasons Hotels and Resorts Management - Cairo, Egypt

    Front Office concierge
    March 2007 - January 2011 · 3 years and 12 months

    - Handling complaints -Assisting guests for all their requirements -Assisting in the Airport operation.

Education

  • Bachelor

    Zagazig University - Cairo, Egypt

    September 1999 - May 2004

    Bachelor in Commerce

Languages

  • English
    Native or fluent
    100%
  • Arabic
    Native or fluent
    100%

Skills

  • Budgeting
  • Customer sevice
  • Excellent customer care
  • Forecasting
  • Hospitality
  • Hotel Management
  • Hotel Operations
  • hrs
  • Microsoft ofice
  • Opera PMS
  • Opera Sales & Catering
  • Operation Management
  • Operations
  • Pre-openings
  • RFP Lanyon
  • Sales Skills
  • Team leading
  • Trainer Skills
  • Yield-management
Connections
SHADY BANYATA
Night Manager at Swiss-Belhotel International
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Kamal Saud
Cooking at The real Arabia
View 13 connections
Following
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Dubai, United Arab Emirates
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