Ahmed Zakaria Rashed Mohamed

Head F&B Attendant at Sofitel Cairo El Gezira

Lives in Cairo, Egypt

over 6 months ago

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My primary objective as a Head Waiter is to ensure prompt and courteous service to the customers and make them feel special and important.

Experience

Head F&B Attendant

Sofitel Cairo El Gezira - Cairo, Egypt

F&B other

June 2017 - April 2018 · 11 months

Always greet and welcome guests promptly in a warm and friendly manner.  Always thank and give fond farewell to guests conveying anticipation for their next visit  Assist guest with table reservation.  Assist guest while seating.  Ensure guest are serviced within specified time.  Has a good knowledge of menu and presentation standards.  Speak with guests and staff using clear and professional language, and answer phone calls using appropriate phone.  Able to answer any questions regarding menu and assist with menu selections.  Able to anticipate any unexpected guest need and reacts promptly and tactfully.  Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Education

Bacechlor

Faculty of Tourism and Hospitality Management, Opatija Croatia

September 2009 - July 2013

languages study. hospitality management tourism agencies history all over the world. monuments at historical sites.

Languages

Skills

Diploma in computer
Foreign languages
Good team leader
Strong time management

Other

ambition

it is amazing to look in the life from the point of top,i like to go over there in the top by success in my life-career,im seeking for that every day,also optimistic,active,and social man,love to know the new every day.