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About me
A capable and dynamic professional with extensive experience in the hospitality and travel sector. Specialises in the optimisation of service delivery through the proficient coordination of operations and resources across all departments. Adopts a pragmatic approach to all activities and thrives in pressurised and challenging working environments. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop beneficial internal and external relationships. Consistently delivers on time and within budget whilst demonstrating a genuine commitment to the provision of exceptional levels of customer services at all time.
Experience
17 years and 3 months
-
MICE Sales Executive
Barcelo Hotel Group - Barcelona, Spain
EventOctober 2016 - Now · 7 years and 6 months -
Senior Meetings & Events Sales Executive
Holiday Inn London Kensington Forum - London, United Kingdom
EventFebruary 2016 - August 2016 · 7 months -
M&E Sales Executive
Holiday Inn Cluster Office - London, United Kingdom
SalesMay 2015 - February 2016 · 10 months -
Groups & Events Co-Ordinator
The Athenaeum Hotel - London, United Kingdom
EventSeptember 2014 - May 2015 · 9 months -
Shift Leader
The Athenaeum Hotel - London, United Kingdom
ReceptionOctober 2013 - September 2014 · 1 year -
Reception Supervisor /Duty Manager
The Caesar - London, United Kingdom
ReceptionAugust 2012 - October 2013 · 1 year and 3 months -
Receptionist
The Caesar - London, United Kingdom
ReceptionJune 2011 - August 2012 · 1 year and 3 months -
Porter
The Caesar - London, United Kingdom
PorterMarch 2011 - June 2011 · 5 months -
Team Member
Wasabi - London, United Kingdom
F&B serviceNovember 2010 - March 2011 · 5 months -
Travel Agent
Viatges Tram - Barcelona, Spain
Travel Tour OperatorJanuary 2007 - November 2010 · 3 years and 11 months
Education
-
Tourism Management
Turisme i Direcció Hotelera / Universitat Autònoma de Barcelona (UAB) - Barcelona, Spain
September 2006 - June 2010
Languages
5 languages
-
Spanish
Native or fluent
-
Catalan
Native or fluent
-
English
Full professional
-
French
Limited working
-
Italian
Notions
Personal information
Nationalities
-
Spanish
Date of birth
July 21st 1988
Skills
7 skills
- Amadeus GDS
- Delphi Catering System
- Microsoft Office
- Microsoft Outlook
- Opera PMS
- PMS Tesipro
- Protel PMS
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