Aiya Srirang

Aiya Srirang

Web Search Evaluator at Appen
Lives in Bangkok, Thailand
over 6 months ago

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Highly self-motivated, customer-oriented, enthusiastic, efficient and fast-learner seek an employment with an upscale company.
Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty.

Experience

  • Web Search Evaluator

    Appen - Bangkok, Thailand

    Other
    August 2018 - Now · 7 months

  • All rounder trainee

    Münchwilen Hotel - Münchwilen, Switzerland

    Other
    October 2017 - February 2018 · 5 months

    Responsible for front & back offices, bar, restaurant, kitchen and housekeeping department. Mainly operate check-in/out and payment procedure, make reservation, serve food and beverages, prepare warm snack, clean work station and guests’ rooms. This role also involves answering phone calls, emails and handle guests’ requests and complaints.

  • Reservation & Yield Assistant Manager trainee

    Hotel Ramada Brussels Woluwe - Brussels, Belgium

    Back Office
    October 2016 - January 2017 · 4 months

    Responsible for FIT reservations via emails, phone calls and booking agencies including Booking.com, Expedia.com, HRS.com and Dayuse.com. This role also involves handling guests’ requests and solving problems.

  • F&B services

    BHMS Business & Hotel Management School - Lucerne, Switzerland

    F&B service
    April 2016 - August 2016 · 5 months

    -Responsible for 4 stations throughout dining services -Take reservation, take orders, serve and services, take payments, clean-up and re-set tables -Restock

  • Receptionist & guest relation

    Bed Station Hostel - Bangkok, Thailand

    Front Office reception
    September 2015 - January 2016 · 5 months

    Responsible for check-in/out procedures, collect payment, and host guests throughout their stays. This role also involves providing services to guests including tour and transport reservations, event organization and giving recommendations on bars & restaurants, attractions, etc.

Education

  • MBA

    BHMS Business & Hotel Management School - Lucerne, Switzerland

    April 2016 - September 2017

  • Bachelor

    Assumption University of Thailand - Hospitality and Tourism Management - Bangkok, Thailand

    May 2011 - May 2015

    Majoring in Business management and English language, Minoring in Tourism management

  • Highschool diploma

    Fryeburg Academy High School - Fryeburg, ME, United States

    September 2008 - June 2010

Languages

  • Thai
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Notions
    20%

Skills

  • Communicative
  • Interpersonal skills
  • Microsoft
  • Multicultural sensitivity
  • Opera
  • Optima program
  • Problem solving
  • Self-Driven
  • Time managment
Connections
Michael Borquaye Borketey
Room Division Supervisory Trainee at Meliá Orlando Suite Hotel at Celebration
Krisantus Sutrisno
Intern at Four Seasons Hotel
Subhajit Sikder
Student from Dolphin school of hotel management
View 26 connections
Following
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