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Highly self-motivated, customer-oriented, enthusiastic, efficient and fast-learner seek an employment with an upscale company.
Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty.
Web Search Evaluator
Appen - Bangkok, ThailandOtherAugust 2018 - Now · 7 months
All rounder trainee
Münchwilen Hotel - Münchwilen, SwitzerlandOtherOctober 2017 - February 2018 · 5 months
Responsible for front & back offices, bar, restaurant, kitchen and housekeeping department. Mainly operate check-in/out and payment procedure, make reservation, serve food and beverages, prepare warm snack, clean work station and guests’ rooms. This role also involves answering phone calls, emails and handle guests’ requests and complaints.
Reservation & Yield Assistant Manager trainee
Hotel Ramada Brussels Woluwe - Brussels, BelgiumBack OfficeOctober 2016 - January 2017 · 4 months
Responsible for FIT reservations via emails, phone calls and booking agencies including Booking.com, Expedia.com, HRS.com and Dayuse.com. This role also involves handling guests’ requests and solving problems.
BHMS Business & Hotel Management School - Lucerne, SwitzerlandF&B serviceApril 2016 - August 2016 · 5 months
-Responsible for 4 stations throughout dining services -Take reservation, take orders, serve and services, take payments, clean-up and re-set tables -Restock
Receptionist & guest relation
Bed Station Hostel - Bangkok, ThailandFront Office receptionSeptember 2015 - January 2016 · 5 months
Responsible for check-in/out procedures, collect payment, and host guests throughout their stays. This role also involves providing services to guests including tour and transport reservations, event organization and giving recommendations on bars & restaurants, attractions, etc.
BHMS Business & Hotel Management School - Lucerne, SwitzerlandApril 2016 - September 2017
Assumption University of Thailand - Hospitality and Tourism Management - Bangkok, ThailandMay 2011 - May 2015
Majoring in Business management and English language, Minoring in Tourism management
Fryeburg Academy High School - Fryeburg, ME, United StatesSeptember 2008 - June 2010
ThaiNative or fluent100%
EnglishNative or fluent100%
- Interpersonal skills
- Multicultural sensitivity
- Optima program
- Problem solving
- Time managment