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Executive with a track record of success in General Management, Sales & Marketing, and Food & Beverage, with over 30 years of proficient knowledge exertion in the Hospitality Industry/Full-Service segment (incl. Luxury), as well as in global Fast Moving Consumer & Professional Packaged Goods leaders: Nestlé, and Florame (i.e. organic wellbeing).
Proven aptitude to drive sustained profitable growth, as evidenced by positions of consistently escalating responsibility, having worked key-learning Hospitality industry jobs with all levels of people, at different types of Hotel & Restaurant establishments, prioritizing guest satisfaction/quality-standard control, as to assure repeat business.
Excellent hands-on leadership skills & entrepreneurial spirit, expanded by living & working in Mexico, Europe, U.S.A. and the Dominican Republic; demonstrated ability to thrive in international business & in an array of diverse cultures.
Expertise includes strategy development and implementation, team-building/developing people, assessment/change management/restructuring, company start-up, brand identity creation/positioning, client-centric marketing, sales channel go-to-market approach, guest & customer relations, new product/new service development, and, budgeting.
Implement professional aptitudes/expertise and talent, as to assist Higher-Management in achieving Corporate Goals & Objectives, as well as pursue job development in a leading company within its activity sector, in order to reach a Senior management position in the mid-term.
Tackle & resolve relevant issues, responsibly deal with increasing challenges, and welcome arising opportunities, while ensuring the accomplishment of results that add value to the business.
- Business Conception, Planning, Development & Growth;
- Brand/Identity Creation;
- International / Multi-stakeholder contexts.
Grand Fiesta Americana Puerto Vallarta - Puerto Vallarta, MexicoOtherDecember 2016 - Now · 1 year and 12 months
Bachelor of Science in Hotel & Restaurant Management
École hôtelière de Lausanne - Lausanne, SwitzerlandFebruary 1988 - February 1991
FrenchNative or fluent100%
EnglishNative or fluent100%