Alain Gerst

Alain Gerst

Co-Owner & Managing Director at NNM Hospitality Co., Ltd
Lives in Bangkok, Thailand
over 6 months ago

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A highly motivated, resourceful, dedicated executive with great abilities to perform a wide range of duties to the highest standards.

Strategist, visionary and financial acumen with excellent organization & planning skills, experienced at the highest level in project management.

A trainer & motivator able to lead a team to perform and surpass themselves to exceed the most discerning individuals' expectations.

An individual with a remarkable "Can do – Will Do – Done It" attitude & a leading by example management philosophy.

A versatile & positive team leader with strong problem-solving abilities across a multi-cultural environment.

Experience

  • Co-Owner & Managing Director

    NNM Hospitality Co., Ltd - Bangkok, Thailand

    Management
    August 2016 - Now · 2 years and 4 months

    -Consult in different hospitality related operation (new opening – troubleshooting – feasibility) -Hiring & training the entire back and front of the house staff of its Cabana Garden Restaurant in On Nut - Bangkok -Sales grow of NNM Hospitality’s first restaurant with 15% monthly -Increase guest satisfactory & TripAdvisor ranking (Bangkok Restaurants) from 480th (08.2016) to 90th (07.2018)

  • General Manager / Estates Manager

    UHNWI - Bangkok, Thailand

    Management
    June 2014 - June 2016 · 2 years and 1 month

    -Manage two Penthouses in Bangkok & several Estates abroad -Purchase and refurbishment of a Penthouse in Bangkok & an Estate in St. Jean Cap Ferrat, France -Financial management -Hiring, training and management of team members -Organization of all food & beverage operations including kitchen, service, purchasing, special events & private parties. -Housekeeping and maintenance management -Set up procedures and maintenance schedule -Coordination and supervision of all outside contractors -Organization of all travels including private & commercial flight booking, hotel reservation, special request -Set up of a Family Office -Purchase and management of a Private Aircraft & several luxury cars in Thailand and abroad

  • General Manager / Households Manager

    UHNWI - Switzerland Fortune 300 Lady - Suisse, France

    Management
    July 2013 - June 2014 · 12 months

    -Manage four 6 Star Households in different locations in Switzerland (including the renovation of a 13th century castle) -Budgeting & accounting of all households expenses -Organization of all F&B operations including kitchen, service, wine cellars, purchasing, special events & private parties. -Staff hiring, training and management -Housekeeping and maintenance supervision -Set up procedures and maintenance schedule for all department in each estate -Coordination and supervision of all outside contractors -Organization of the travel including private aircraft booking, commercial airline booking, hotel reservation, special request

  • Opening General Manager / Project Manager

    Ancient faifo restaurant - Hội An, Vietnam

    Management
    June 2012 - May 2013 · 12 months

    -Concept creation & pre-opening budget for owner approval -Pre-opening set up for a 120 seats fine dining Vietnamese restaurant with a bar with live music and a Cafe/Deli -Construction management including drawing approval, M&E design & adjustment -Contractor & quotation approval -Supervise and rectify the fitting out of the kitchen & restaurant -Restaurant, bar & cafe equipment order -Contact and set up suppliers -Administration & accounting set up -SOP manual creation -Creation of Vietnamese gastro menu & cafe concept with tapas-style verrine & ice cream creation -Creation of wine & beverage list -Hiring and training a team of 45 (Service, Kitchen, Maintenance, Administration, S&M) -Plan and set 2012 & 2013 Sales & Marketing plan and strategy -Set up 2012 & 2013 operating budget -Elaborate recipes & train kitchen staff & train front & back of the house staff

  • F&B Director (consultant contract)

    Palais Présidentiels du Gabon - Libreville, Gabon

    Management
    July 2011 - May 2012 · 11 months

    -Troubleshoot and reorganize all F&B aspect of 9 presidential palaces & 1 private Residence -Manage & coach a team of 280 -Organize a state dinner for up 850 invitees for the President of Turkey -Organize dinners and parties up to 1500 invitees -Elaborate recipes and train chefs in the different palaces -Menu planning and cost control set up for 10 different sites -Create and implement F&B operation manual and departments SOP -Set up & implement a training program

  • Restaurant General Manager (opening)

    Club Opera Novel - Hanoi, Vietnam

    Management
    February 2010 - April 2011 · 1 year and 3 months

    -Concept & pre-opening set up for a 120 seats fine dining restaurant -Hiring and training a team of 40 (Service, Kitchen, Maintenance, Administration, S&M) -Create an exclusive Wine, Beverage & Food menu -Contact and set up suppliers -Plan and set 2010 & 2011 Sales & Marketing plan and strategy -Set up pre-opening and 2010 & 2011 operating budget -Supervise and advise the fitting of the restaurant -Implement a brand strategy

  • Restaurant Director

    Le Toit Gourmand - Ho Chi Minh City, Vietnam

    Management
    May 2007 - December 2009 · 2 years and 8 months

    -Elaborate an exclusive wine list and direct import the product -Structure the service and work actively in the front of the house -Contact and set up suppliers -Plan and set Sales & Marketing plan and strategy -Set up operating budget -Reorganize the whole administration for this French fine dining restaurant -Did elaborate procedure, communication chart, job description & employee handbooks -Plan & organize parties, catering event up to 300 guests

  • Operations Manager

    Aden Services MT Vietnam - Quảng Ngãi, Vietnam

    Management
    March 2006 - April 2007 · 1 year and 3 months

    -Manage the daily hospitality operation of the multi-units Dung Quat Oil Refinery Project with 310 rooms during the pre and opening phases -Concept and execution of 4 F&B outlets -Did elaborate procedure, communication chart, job description & employee handbooks for each department -Coordinate pre and opening budget, salary scale, manning timing with the GM and Finance Director -Manage the whole operation purchasing schedule and procedure with an emphasis on cutting commissions and middleman to implement an effective cost control -Hire, manage, schedule and train a local team of 234 collaborators -Coordination and supervision of outside contractors during the construction phase -Set up, coordinate and manage F&B, Housekeeping, Security, Maintenance & Garden departments -Guest Service and Public Relation Management for an International clientele -Manage a Luxury Guesthouse with 11 rooms, restaurant & bar -Implement a high level of service standard

  • Household Manager/Butler

    Saudi Arabian Royal Family Member - Riyadh, Saudi Arabia

    Management
    June 2003 - January 2006 · 2 years and 8 months

    -Hiring, training and management of the 75 Palace’s staff members Riyadh -Housekeeping and maintenance supervision of the 12 bedrooms, middleman dining rooms, multi-units formal reception hall, 1 external function tent, 12 seats home cinema, 2 play rooms, 1 swimming pool, 1tennis and 1 basketball court -Manage 4 Household in different locations (Amman, Jeddah, Paris, and Los Angeles) -Set up procedures and maintenance schedule for all department in each Estate -Coordination and supervision of all outside contractors -Accounting of all Households expenses -Organization of special events request up to 400+ guests -Organization of the travel for HRH including flight booking, hotel reservation, special request -Organization of the needed Visas for HRH, effective children and travelling staff -Travel with HRH and service on board is Private Yacht and different residences worldwide

Education

  • Sommelier

    Hotel-School SSH - Crans Montana - Crans-Montana, Switzerland

    August 1987 - August 1989

    Studied Restaurant management, Silver Service & Wines

Languages

  • English
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • Swiss German
    Full professional
    80%
  • German
    Full professional
    80%
  • Spanish
    Notions
    20%
  • Italian
    Notions
    20%

Skills

  • Accounting
  • Assets Management
  • car fleet management
  • Cooking
  • Estate management
  • executive flights organisation
  • F&B
  • Housekeeping
  • Managing a team
  • Planning menu
  • Pre opening
  • Preventive maintenance
  • Private events
  • project managment
  • Property management
  • Protocol
  • self-motivate
  • Silver Service
  • Staff motivation
  • Staff-training
  • Strong guest care
  • Travel planning
  • UHNWI
  • VIP Guests
  • Well-organized
  • Wines
Connections
Mohammed Ait Doaud
Captain chez Fairmont Riyadh
Sumudu Manjula
Corparate Director Of Engineering at Sokha Hotels Co.Ltd.
Following
Ducasse Paris
Paris, France
Barrière
Paris, France
Other members
Jitrin Hutasingh
Bangkok, Thailand
Alexander Blaauw
Bangkok, Thailand
Antoine Pauchard Penuelas
Bangkok, Thaïlande
Pailin Sajjanit
Bangkok, Thailand
Karin Jongman
Bangkok, Thailand
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