Alain Gerst

Alain Gerst

Co-Owner & Managing Director at NNM Hospitality Co., Ltd
Lives in Bangkok, Thailand
over 6 months ago

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A highly motivated, resourceful, dedicated executive with great abilities to perform a wide range of duties to the highest standards.

Strategist, visionary and financial acumen with excellent organization & planning skills, experienced at the highest level in project management.

A trainer & motivator able to lead a team to perform and surpass themselves to exceed the most discerning individuals' expectations.

An individual with a remarkable "Can do – Will Do – Done It" attitude & a leading by example management philosophy.

A versatile & positive team leader with strong problem-solving abilities across a multi-cultural environment.


  • Co-Owner & Managing Director

    NNM Hospitality Co., Ltd - Bangkok, Thailand

    August 2016 - Now · 2 years and 4 months

    -Consult in different hospitality related operation (new opening – troubleshooting – feasibility) -Hiring & training the entire back and front of the house staff of its Cabana Garden Restaurant in On Nut - Bangkok -Sales grow of NNM Hospitality’s first restaurant with 15% monthly -Increase guest satisfactory & TripAdvisor ranking (Bangkok Restaurants) from 480th (08.2016) to 90th (07.2018)

  • General Manager / Estates Manager

    UHNWI - Bangkok, Thailand

    June 2014 - June 2016 · 2 years and 1 month

    -Manage two Penthouses in Bangkok & several Estates abroad -Purchase and refurbishment of a Penthouse in Bangkok & an Estate in St. Jean Cap Ferrat, France -Financial management -Hiring, training and management of team members -Organization of all food & beverage operations including kitchen, service, purchasing, special events & private parties. -Housekeeping and maintenance management -Set up procedures and maintenance schedule -Coordination and supervision of all outside contractors -Organization of all travels including private & commercial flight booking, hotel reservation, special request -Set up of a Family Office -Purchase and management of a Private Aircraft & several luxury cars in Thailand and abroad

  • General Manager / Households Manager

    UHNWI - Switzerland Fortune 300 Lady - Suisse, France

    July 2013 - June 2014 · 12 months

    -Manage four 6 Star Households in different locations in Switzerland (including the renovation of a 13th century castle) -Budgeting & accounting of all households expenses -Organization of all F&B operations including kitchen, service, wine cellars, purchasing, special events & private parties. -Staff hiring, training and management -Housekeeping and maintenance supervision -Set up procedures and maintenance schedule for all department in each estate -Coordination and supervision of all outside contractors -Organization of the travel including private aircraft booking, commercial airline booking, hotel reservation, special request

  • Opening General Manager / Project Manager

    Ancient faifo restaurant - Hội An, Vietnam

    June 2012 - May 2013 · 12 months

    -Concept creation & pre-opening budget for owner approval -Pre-opening set up for a 120 seats fine dining Vietnamese restaurant with a bar with live music and a Cafe/Deli -Construction management including drawing approval, M&E design & adjustment -Contractor & quotation approval -Supervise and rectify the fitting out of the kitchen & restaurant -Restaurant, bar & cafe equipment order -Contact and set up suppliers -Administration & accounting set up -SOP manual creation -Creation of Vietnamese gastro menu & cafe concept with tapas-style verrine & ice cream creation -Creation of wine & beverage list -Hiring and training a team of 45 (Service, Kitchen, Maintenance, Administration, S&M) -Plan and set 2012 & 2013 Sales & Marketing plan and strategy -Set up 2012 & 2013 operating budget -Elaborate recipes & train kitchen staff & train front & back of the house staff

  • F&B Director (consultant contract)

    Palais Présidentiels du Gabon - Libreville, Gabon

    July 2011 - May 2012 · 11 months

    -Troubleshoot and reorganize all F&B aspect of 9 presidential palaces & 1 private Residence -Manage & coach a team of 280 -Organize a state dinner for up 850 invitees for the President of Turkey -Organize dinners and parties up to 1500 invitees -Elaborate recipes and train chefs in the different palaces -Menu planning and cost control set up for 10 different sites -Create and implement F&B operation manual and departments SOP -Set up & implement a training program

  • Restaurant General Manager (opening)

    Club Opera Novel - Hanoi, Vietnam

    February 2010 - April 2011 · 1 year and 3 months

    -Concept & pre-opening set up for a 120 seats fine dining restaurant -Hiring and training a team of 40 (Service, Kitchen, Maintenance, Administration, S&M) -Create an exclusive Wine, Beverage & Food menu -Contact and set up suppliers -Plan and set 2010 & 2011 Sales & Marketing plan and strategy -Set up pre-opening and 2010 & 2011 operating budget -Supervise and advise the fitting of the restaurant -Implement a brand strategy

  • Restaurant Director

    Le Toit Gourmand - Ho Chi Minh City, Vietnam

    May 2007 - December 2009 · 2 years and 8 months

    -Elaborate an exclusive wine list and direct import the product -Structure the service and work actively in the front of the house -Contact and set up suppliers -Plan and set Sales & Marketing plan and strategy -Set up operating budget -Reorganize the whole administration for this French fine dining restaurant -Did elaborate procedure, communication chart, job description & employee handbooks -Plan & organize parties, catering event up to 300 guests

  • Operations Manager

    Aden Services MT Vietnam - Quảng Ngãi, Vietnam

    March 2006 - April 2007 · 1 year and 3 months

    -Manage the daily hospitality operation of the multi-units Dung Quat Oil Refinery Project with 310 rooms during the pre and opening phases -Concept and execution of 4 F&B outlets -Did elaborate procedure, communication chart, job description & employee handbooks for each department -Coordinate pre and opening budget, salary scale, manning timing with the GM and Finance Director -Manage the whole operation purchasing schedule and procedure with an emphasis on cutting commissions and middleman to implement an effective cost control -Hire, manage, schedule and train a local team of 234 collaborators -Coordination and supervision of outside contractors during the construction phase -Set up, coordinate and manage F&B, Housekeeping, Security, Maintenance & Garden departments -Guest Service and Public Relation Management for an International clientele -Manage a Luxury Guesthouse with 11 rooms, restaurant & bar -Implement a high level of service standard

  • Household Manager/Butler

    Saudi Arabian Royal Family Member - Riyadh, Saudi Arabia

    June 2003 - January 2006 · 2 years and 8 months

    -Hiring, training and management of the 75 Palace’s staff members Riyadh -Housekeeping and maintenance supervision of the 12 bedrooms, middleman dining rooms, multi-units formal reception hall, 1 external function tent, 12 seats home cinema, 2 play rooms, 1 swimming pool, 1tennis and 1 basketball court -Manage 4 Household in different locations (Amman, Jeddah, Paris, and Los Angeles) -Set up procedures and maintenance schedule for all department in each Estate -Coordination and supervision of all outside contractors -Accounting of all Households expenses -Organization of special events request up to 400+ guests -Organization of the travel for HRH including flight booking, hotel reservation, special request -Organization of the needed Visas for HRH, effective children and travelling staff -Travel with HRH and service on board is Private Yacht and different residences worldwide


  • Sommelier

    Hotel-School SSH - Crans Montana - Crans-Montana, Switzerland

    August 1987 - August 1989

    Studied Restaurant management, Silver Service & Wines


  • English
    Native or fluent
  • French
    Native or fluent
  • Swiss German
    Full professional
  • German
    Full professional
  • Spanish
  • Italian


  • Accounting
  • Assets Management
  • car fleet management
  • Cooking
  • Estate management
  • executive flights organisation
  • F&B
  • Housekeeping
  • Managing a team
  • Planning menu
  • Pre opening
  • Preventive maintenance
  • Private events
  • project managment
  • Property management
  • Protocol
  • self-motivate
  • Silver Service
  • Staff motivation
  • Staff-training
  • Strong guest care
  • Travel planning
  • VIP Guests
  • Well-organized
  • Wines
Mohammed Ait Doaud
Captain chez Fairmont Riyadh
Sumudu Manjula
Corparate Director Of Engineering at Sokha Hotels Co.Ltd.
Ducasse Paris
Paris, France
Paris, France
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