Alba Chirico

Alba Chirico

Front Office Agent at JHR
Lives in Pontresina, Switzerland
over 6 months ago

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Dear All,

My name is Alba Chirico, I'm 23, and actually I live in Italy, when I don't work for the different seasons in Europe.

I have studied in a Touristic School, "I.T.E. Raffaele Piria" of Reggio Calabria, and here I have studied 3 different languages: English (A2/B1 Cambridge Certification - Intermediate/Elevate Level), German (B1 GOETHE Certification - Intermediate Level) and Spanish (B1 DELE Certification - Elevate Level).

I would like live and work outside of Italy, but preferably to work as Receptionist oder Employee in a Travel Agency.

I work in differt part of Italy as Shop Assistant, Receptionist, Employee.
In 2015 I have worked in Berlin (German) for 3 mounth as Receptionist and Barwoman in Jetpack Flashpacker Hostel, thanks to a Regional Project ERASMUS PLUS.

From June 2016 to May 2017 I have worked in the "Lungomare Hotel 3S", in Reggio Calabria, as Receptionist. Here, I was a responsible of the Reception Front Office. I use a Microsoft Sistem, Outlook, Reservation Website as Booking, Expedia and TRIVAGO, Reservation Sistem Passepartout Welcome, a Microsoft Office (in particulary Excel and Word): take a payment with Cash or Credit Card, billing, a shifts into my reception staff, responsible for the bar in front off the Reception, the control of the work of the Housekeeping and goods in stock.

Next, i'm moving to Bolzano, where I have worked as Reception in the "Hotel & Camping Gisser 3S", in San Sigismondo (BZ-Italy), from May 2017 to June 2017.

From June 2017 to now, I have worked in Austria, into the "Hotel Schloss Rosenegg 4S", in Fieberbrunn. During the summer, I was a normal receptionist, so make check in and check out, I used a Microsoft System, Outlook, Reservation Website as Booking, Expedia and TRIVAGO, Reservation System PROTEL, a Microsoft Office (in particulary Excel and Word): take a payment with Cash or Credit Card, billing, a shifts into my reception staff, the control of the work of the Housekeeping and goods in stock.
For the Winter Season I was a Responsable of the Reception.

Now, I going to Switzerland for a new experience as Front Office Agent. I work here from Juli 2018 until March 2019.

I'm a serious, smiling, accurate, timely, elegant, professional, helpful, organized, clean and I have a good problem Resolving.


I am very young but I love this job and all that it represents.

If you are interested in my CV, can you contact me to:

- Email: marivia@hotmail.it
- Skype
- Telephone Number: +39 3341746784

Best regards,
Alba Chirico

Experience

  • Front Office Agent

    JHR - Pontresina, Switzerland

    Front Office reception
    June 2018 - Now · 7 months

  • Chef of Reception

    Mira Hotel Schloss Rosenegg - Fieberbrunn, Austria

    Front Office reception
    December 2017 - April 2018 · 5 months

    Chef of the Reception in this 4S Hotel, in Tirol (Austria). Very good knowledge of Protel (Hotel Programm of reservation), Feratel, Microsoft Office, Outlook, Check In and Check Our, payment with POS or Cash, coordination of Housekeeping, to make menu in different languages for the restaurant.

  • Receptionist

    Mira Hotel schloss Rosenegg - Fieberbrunn, Austria

    Front Office reception
    June 2017 - October 2017 · 5 months

    Second Receptionist in this 4S Hotel, in Tirol (Austria). Very good knowledge of Protel (Hotel Programm of reservation), Feratel, Microsoft Office, Outlook, Check In and Check Our, payment with POS or Cash, coordination of Housekeeping, to make menu in different languages for the restaurant.

  • Receptionist

    Lungomare Hotel S.r.l. - Reggio Calabria, Italy

    Other
    June 2016 - May 2017 · 12 months

    Receptionist in this 3S Hotel, in Italy. Very good knowledge of Passepartout (Hotel Programm of reservation), Microsoft Office, Outlook, Check In and Check Our, payment with POS or Cash, coordination of Housekeeping.

  • Commessa

    A2 Group - Europe

    Other
    June 2015 - February 2016 · 9 months

  • Jetpack Flashpacker Hostell

    Hostell Berlin - Berlin, Germany

    Front Office reception
    March 2015 - June 2015 · 5 months

  • Viaggio & Apprendo Tour Operator

    Tour Operator and Travel Agency - Reggio Calabria, Italy

    Administration & General
    August 2014 - August 2014 · 1 month

  • Lido Palace Hotel

    Lido Palace Hotel - Baveno, Italy

    Front Office reception
    July 2014 - August 2014 · 2 months

    Stage as Receptionist in this 4S Hotel, In Italy. Little knowledg of Opera (Hotel Programm of reservation), Microsoft Office, Outlook, Check In and Check Our, payment with POS or Cash, coordination of Housekeeping, to make menu in different languages for the restaurant.

Education

  • Istituto Tecnico Economico Raffaele Piria, settore Turismo (Reggio Calabria) - Reggio Calabria, Italy

    September 2009 - July 2014

Languages

  • Italian
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • English
    Full professional
    80%
  • German
    Professional working
    60%

Skills

  • Accuracy and precision
  • Always smiling
  • Energetic and smiling
  • Hard working individual
  • nice
  • Order and cleanness
  • Puntual
  • Resolving problems
  • Very organized
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Vincenzo Secreti
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