Alberto Bove

Alberto Bove

Front Desk Agent at I Bastioni San Domenico
Lives in Lecce, Italy
over 6 months ago

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Open , dynamic and always curious to learn more about what I do.
Traveller, passionate about tourism and the hospitality world.
Italian native speaker, fluent in English and Spanish.
Effective communicator, I like to put myself to the test, improving my ability to adapt to changing situations.
A dreamer, keeping my feets on the ground.

Experience

  • Front Desk Agent

    I Bastioni San Domenico - Gallipoli, Italy

    Front Office reception
    June 2018 - October 2018 · 5 months

    Greet guests, check in, check out, taking reservations, collect payments, phone and e- mail answering. Back office: drawn up estimates, Booking extranet, Expedia.

  • Host family recruiter

    Education first - Toronto, Canada

    Communication
    July 2017 - September 2017 · 3 months

    Promotion of the school's accomodation package, stay in touch with the host families recruited to make sure they stay committed to the agreements with the school, meeting and talking with the new homestay students.

  • Guest relations agent

    Cashel holiday hostel - Cashel, Ireland

    Customer Service
    December 2016 - January 2017 · 2 months

    Volunteering period, my responsabilities include: reecinving guest, assistant at booking office.

Education

  • Post graduate program

    Uninform Business school - Rome, Italy

    October 2018 - December 2018

    Front Office – Room Division Manager – Revenue Manager Commercial Marketing Congressuale e Organizzazione Eventi – Destination Management Food & Beverage Front -line per il Wellness e il Termale Crocieristico Quality, Security & Safety Assurance Amministrazione e Gestione Finanziari

  • Master degree course

    Salento University - Lecce, Italy

    September 2012 - March 2016

    Faculty of Economy, Master degree course in Tourist and cultural activities management.

  • Bachelor degree

    Salento University - Lecce, Italy

    November 2006 - July 2011

    Bachelor degree in Political sciences with participation in Erasmus Socrates Program- Universidad San Pablo ceu - Madrid. Period of study 9 months.

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • French
    Notions
    20%

Skills

  • Adaptability
  • Global traveler
  • Good communicator
  • Good swimmer
  • Ms office skills
  • Open personality
  • Self-organization
  • Strong interpersonal skil
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