Alejandro Castiello

Alejandro Castiello

Global Sales Manager at Barcelo Hotel Group
Lives in Barcelona, Spain
over 6 months ago

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Professional with +6 years experience caring for leads and current guests needs, permanently looking for new opportunities. With good capabilities on sales, customer service and working as part of a team. CRM Salesforce experience. Practical, creative, focused on results. Good communication skills. Habituated to work under pressure. Fluent English. Possibility to work overseas. Driving license

Experience

  • Global Sales Manager

    Barcelo Hotel Group - Barcelona, Spain

    Sales & Marketing
    September 2017 - Now · 1 year and 3 months

    Managing key corporate accounts, follow-up, costs control, studying competitors and trends, coordinating visits and actions with MICE department, attending expositions and summits, launching sales blitzes, promoting Barceló brand. Profile: 85% Farmer // 15% Hunter

  • Receptionist/Sales assistant

    Room Mate Hotels - Barcelona, Spain

    Sales & Marketing
    September 2013 - March 2017 · 3 years and 7 months

    Customer care, reservations, channel manager and e-mail management, groups and corporate reservations follow up, billing, inventory checking, training new hirings and audit.

  • Receptionist

    Núñez i Navarro hotels - Barcelona, Spain

    Front Office reception
    July 2012 - July 2013 · 1 year and 1 month

    Customer care, reservations, channel manager and e-mail management, billing, inventory follow up, training new hirings and audit.

  • Bellboy/recepctio assistant

    ABBA hotels - Barcelona, Spain

    Front Office reception
    June 2011 - December 2011 · 7 months

    Customer care and luggage and parking services.

  • Waiter

    Hotel Arts Barcelona - Barcelona, Spain

    F&B service
    February 2011 - May 2011 · 4 months

    Events preparation and service.

  • Trainee

    API Barcelona - Barcelona, Spain

    Administration & General
    December 2010 - January 2011 · 2 months

    Management of activities for American students in Barcelona and caring of them.

  • Waiter

    BG hotels - Ibiza, Spain

    F&B service
    July 2010 - September 2010 · 3 months

    Bar Service, Preparing tables, Guest’s Attention, Cleaning dishes and Providing material.

Education

  • ERASMUS

    HTW Chur - University of Applied Sciences - Chur, Switzerland

    February 2012 - July 2012

    ERASMUS program for 6 months at HTW in Chur (Switzerland)

  • Tourism Degree

    Universitat de Girona - Hospitality and Tourism Management - Girona, Spain

    September 2009 - September 2015

    Tourism Degree in Barcelona (Spain).

Languages

  • Spanish
    Native or fluent
    100%
  • Catalan
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Limited working
    40%
  • Italian
    Limited working
    40%
  • German
    Notions
    20%

Skills

  • Account management
  • Amadeus GDS
  • B2B
  • B2C
  • Corporate
  • Customer relationships
  • Customer Service Skils
  • Event Manager
  • Hotel management & system
  • Mailing
  • MICE
  • Microsoft Office
  • Micros Opera
  • PMS Tesipro
  • Prestige
  • Salesforce CRM Tool
  • SAP CRM
  • Strong Excel
  • Tourism Management
Connections
Nicolò Valsasina
International HR Recruiter at Alef&Maqroll
Oriol Trens
Front Desk Agent at Hotel Pulitzer Barcelona
Following
Voxel Group
Barcelona, Spain
Sixt
Pullach, Germany
eDreams ODIGEO
Barcelona, Spain
Other members
Marta Castellvi
Barcelona, Spain
Pedro Camaño Garcia
Barcelona, Spain
Anna Siñol
Barcelona, Spain
View 325617 members