Alejandro Castiello

Alejandro Castiello

Global Sales Manager at Barcelo Hotel Group
Lives in Barcelona, Spain
over 6 months ago

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Professional with +6 years experience caring for leads and current guests needs, permanently looking for new opportunities. With good capabilities on sales, customer service and working as part of a team. CRM Salesforce experience. Practical, creative, focused on results. Good communication skills. Habituated to work under pressure. Fluent English. Possibility to work overseas. Driving license


  • Global Sales Manager

    Barcelo Hotel Group - Barcelona, Spain

    Sales & Marketing
    September 2017 - Now · 1 year and 3 months

    Managing key corporate accounts, follow-up, costs control, studying competitors and trends, coordinating visits and actions with MICE department, attending expositions and summits, launching sales blitzes, promoting Barceló brand. Profile: 85% Farmer // 15% Hunter

  • Receptionist/Sales assistant

    Room Mate Hotels - Barcelona, Spain

    Sales & Marketing
    September 2013 - March 2017 · 3 years and 7 months

    Customer care, reservations, channel manager and e-mail management, groups and corporate reservations follow up, billing, inventory checking, training new hirings and audit.

  • Receptionist

    Núñez i Navarro hotels - Barcelona, Spain

    Front Office reception
    July 2012 - July 2013 · 1 year and 1 month

    Customer care, reservations, channel manager and e-mail management, billing, inventory follow up, training new hirings and audit.

  • Bellboy/recepctio assistant

    ABBA hotels - Barcelona, Spain

    Front Office reception
    June 2011 - December 2011 · 7 months

    Customer care and luggage and parking services.

  • Waiter

    Hotel Arts Barcelona - Barcelona, Spain

    F&B service
    February 2011 - May 2011 · 4 months

    Events preparation and service.

  • Trainee

    API Barcelona - Barcelona, Spain

    Administration & General
    December 2010 - January 2011 · 2 months

    Management of activities for American students in Barcelona and caring of them.

  • Waiter

    BG hotels - Ibiza, Spain

    F&B service
    July 2010 - September 2010 · 3 months

    Bar Service, Preparing tables, Guest’s Attention, Cleaning dishes and Providing material.



    HTW Chur - University of Applied Sciences - Chur, Switzerland

    February 2012 - July 2012

    ERASMUS program for 6 months at HTW in Chur (Switzerland)

  • Tourism Degree

    Universitat de Girona - Hospitality and Tourism Management - Girona, Spain

    September 2009 - September 2015

    Tourism Degree in Barcelona (Spain).


  • Spanish
    Native or fluent
  • Catalan
    Native or fluent
  • English
    Full professional
  • French
    Limited working
  • Italian
    Limited working
  • German


  • Account management
  • Amadeus GDS
  • B2B
  • B2C
  • Corporate
  • Customer relationships
  • Customer Service Skils
  • Event Manager
  • Hotel management & system
  • Mailing
  • MICE
  • Microsoft Office
  • Micros Opera
  • PMS Tesipro
  • Prestige
  • Salesforce CRM Tool
  • Strong Excel
  • Tourism Management
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