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stars n bars - Abu Dhabi, United Arab EmiratesF&B serviceSeptember 2015 - October 2016
Ensures that the opening and closing check list tasks are done. Ensuring the guest are served up to the standard. Training the new coleagues about the company pilicies and the micros system (punching the orders, cashiering). Training the new stuff about the serving precedures. Ensuring all products are with expiary date according to HACCAP standard. Cheking the guest satisfaction of the food and beverage. Dealing with guest complains. Ensures that side duties are done by the colleagues. Making the weekly schedule for 23 stuff including myself
belvedere restaurant - Bitola, Macedonia (FYROM)F&B serviceFebruary 2012 - May 2014
Supervising the food and beverage provision for functions and events. Staff training and development (bar & restaurant)..(cocktails, spirits, wine, service). Supervising catering and waiting staff at functions. Creating & updating menus in line with new global & company requirement (Menu engineering). Organizing, leading and motivating the team of 27 including security. Ensuring alcohol & local laws are respected & followed. Planning staff shifts and rotas. Ensuring health and safety regulations are strictly observed. Implementing requested financial targets and forecasts . Monitoring the quality of the product and service provided. Keeping financial and administrative records.