Aleksei Lauer

Aleksei Lauer

Recepcionista at SB Hotels
Lives in Barcelona, Spain

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Experience

12 years and 11 months

  • Recepcionista

    SB Hotels - Barcelona, Spain

    Reception
    July 2017 - Now · 6 years and 9 months

    - Soporte Directivo - Gestionar las entradas y salidas de los huéspedes del hotel (check-in, check-out) - Gestión de reservas - Responder a las peticiones de información que formulen los clientes, atender la central telefónica y gestionar reservas. - Gestión de créditos, cuadres y arqueos de caja

  • Recepcionista

    Hotel Laumon - Barcelona, Spain

    Reception
    November 2014 - July 2017 · 2 years and 9 months

    - Gestionar las entradas y salidas de los huéspedes del hotel (check-in, check-out) - Gestión de reservas - Responder a las peticiones de información que formulen los clientes, atender la central telefónica y gestionar reservas. - Gestión de créditos, cuadres y arqueos de caja

  • Agente de reservas

    Atrápalo - Barcelona, Spain

    Reservations
    June 2015 - September 2015 · 4 months

  • Restaurant Manager

    IKRA - Barcelona, Spain

    F&B Management
    June 2014 - June 2015 · 1 year and 1 month

    - Labores de mando: Gestión de pedidos, contabilidad, inventario, horarios y control de personal. - Atención a la clientela de manera personalizada y en varios idiomas (Ruso, Ingles, Español) - Arqueo de caja y emisión de facturas.

  • Vendedor

    Dirk Bikkembergs - Barcelona, Spain

    Sales
    July 2014 - November 2014 · 5 months

    - Proporcionar un alto nivel de servicio a los clientes - Mantenimiento de base de datos de clientes y captación de futuros clientes. - Gestión de inventario. - Ejecución de planes de ventas y objetivos mensuales

  • Guest Relations Manager

    Radisson Royal Hotel - Moscow, Russia

    Guest Relations
    February 2010 - February 2013 · 3 years and 1 month

Education

  • Máster en Dirección General y Planificación Estratégica

    ESERP Business School - Barcelona, Spain

    September 2017 - June 2018

  • Bachelor in Tourism management

    ESERP Business School - Barcelona, Spain

    September 2013 - May 2017

Languages

5 languages

  • Russian

    Native or fluent

  • Spanish

    Full professional

  • English

    Full professional

  • Catalan

    Limited working

  • French

    Limited working

Personal information

Nationalities

  • Russian

Skills

11 skills

  • Actitud positiva
  • Aprendizaje
  • Exel
  • High responsibility
  • Hotel management & system
  • Influencers
  • IOS
  • Luxury hotel
  • Mcrosoft word
  • Pre-opening a restaurant
  • Trabajo en equipo
Following
Sofitel Barcelona Skipper Hotel Regina Barcelona Hotel Casa Volver
Hotel Casa Volver
Barcelona, Spain
Other members
Juliette Reheul
Barcelona, Spain
Natalia Valentini
Barcelona, Spain
Maria Merinova
Barcelona, Spain
ADRIANA SIMON
Barcelona, Spain
View more
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