Alessandra Adami

Alessandra Adami

Front Desk Receptionist at Hotel Il Sereno
Lives in Mantua, Italy
over 6 months ago

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Positive nature with exceptional telephone etiquette. Demonstrated ability to greet guests with a smile, providing information and arranging reservations in timely manner. Adept at helping guests with baggage storage, storing valuables, ordering taxis and reserving tables.
Organized, with a special talent to communicate with guests clearly, timely, and accurately. Develops and maintains cooperative working relationships with co-workers and supervisors. Quickly adapts to change and delivers the best results under the pressure of deadlines.

Experience

  • Front Desk Receptionist

    Hotel Il Sereno - Torno, Italy

    Front Office reception
    September 2018 - November 2018 · 3 months

    Preparation of the key for the customers, suggested places and villa to see during their stay, replied to phone, replied to emails, registrated the documents of the customers.

  • Receptionist

    Hotel La favorita - Mantua, Italy

    Front Office reception
    June 2016 - August 2016 · 3 months

    Reply to emails in English, Spanish and German. Hospitality of customers, registration of documents and arrivals and departures,preparation od the keys for the custumer, translated the daily menu from italian to english

Education

  • Master in Tourism Specialist

    Act - Milan, Italy

    May 2018 - July 2018

    use of Galileo, Opera, efficient communication

  • Science of Linguistic Mediation

    Ciels - Mantua, Italy

    October 2014 - June 2017

    techniques to become interpreter and translator

Languages

  • Spanish
    Full professional
    80%
  • English
    Full professional
    80%
  • German
    Limited working
    40%
  • Russian
    Notions
    20%

Skills

  • Multi languages
  • pc use

Other

  • prefect

    associate Rotaract Mantova Postumia/ Rotary International

Connections
Carmelo Ambrogio
Hotel Igea**** at Hotel Igea
Following
The Langham, London
London, United Kingdom
Tangla Brussels
Brussels, Belgium
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