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Guest Service Agent
Sheraton Brussels Airport Hotel & Conference Center - Zaventem, BelgiumFront Office receptionJanuary 2014 - June 2014
Sheraton Brussels Airport Hotel & Conference Center - Zaventem, BelgiumRooms divisionAugust 2013 - December 2013
MSc Management and Finance
University of Sussex - Brighton, United KingdomSeptember 2015 - September 2016
Final course project consisted of a Business Analysis/Performance Audit Report of two competing companies using financial, accounting and management information with the aim of recommendations for different stakeholders.
BA (Hons) International Hospitality Management
Bournemouth University - Tourism and Hospitality Management - England, United KingdomSeptember 2011 - June 2015
- Consultancy project for the Financial department of a hotel chain to analyse existing situation and recommending a way ahead for the implementation of the PCI DSS. - Worked in the Retreat (Staff Restaurant) to support a project aiming at developing new marketing strategies and products and services including costs and pricing.
EnglishNative or fluent100%
FrenchNative or fluent100%