Alexandra Casimiro

Alexandra Casimiro

Butler at Scenic - Luxury Cruises & Tours
Lives in Caldas da Rainha, Portugal
over 6 months ago

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I am a professional with a degree in Tourism and Hospitality Management and humanizing services, dealing with people in hospitaly is my passion.
Always focus in excellence in service and in Guest needs.
Love new chalenges, team work, innovation and creativity.
- "Work hard, dream big, make it happen".

Experience

  • Butler

    Scenic - Luxury Cruises & Tours - Porto, Portugal

    Customer Service
    April 2018 - November 2018 · 8 months

    Guest satisfaction, Butler Service, Room Service, F&B Service (including fine dining experience), Bar Service Support.

  • Waitress

    Avalon Waterways - Paris, France

    F&B service
    April 2017 - November 2017 · 8 months

    F&B Service at Restaurant.

  • Waitress

    Tivoli Avenida Liberdade (Tivoli Hotels & Resorts) - Lisbon, Portugal

    F&B service
    May 2015 - March 2017 · 1 year and 11 months

    Internship plus Waitress contract at fine dining Restaurant (Terraço).

  • Administrative Assistant

    DL-Publicidade - Benedita, Portugal

    Administration & General
    July 2001 - December 2014 · 13 years and 6 months

    Advertising Agency certified EN ISO 9001 (UKAS – United Kingdom Accreditation Service). - Costumer Service - Budgeting / Commercial / Purchases and Sales.

Education

  • Tourism and Hospitality Management

    ESTM - School of Tourism and Maritime Tecnhology - Peniche, Portugal

    September 2012 - February 2016

    Graduation made at after work hours (evenings)

Languages

  • English
    Professional working
    60%
  • Spanish
    Limited working
    40%
  • French
    Notions
    20%

Skills

  • Ability to empathize
  • Backoffice
  • Customer and guest care.
  • Excellent guest relation
  • Food & Beverage
  • Luxury Hospitality
  • outils informatiques
  • polivalencia
  • respectueuse
  • Restaurant
  • Self discipline
Following
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