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About me
Dear Sir or Madam,
Being interested by Hospitality since my youngest age, i am currently making my dream comes true!
After making my 4th Year in the Institut Paul Bocuse in Lyon, in Strategic-Meeting and Event Management, I am currently studiing the International Hospitality Management in MSc (Master of Science) with Paul Bocuse Institut & EMLyon Business School. This year is divided in 3 campus, 3 Months in Lyon, 3 months in Paris and 5 weeks in Las Vegas (with UNLV Harrah college of Hospitality).
In order to be graduated, i need to realize an six-month internship minimum in Guest-relation - Conciergerie from July 2020.
Experience
1 year
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Ethnography
Club Med Jobs - Europe, Africa & Middle East - L'Alpe d'Huez, Huez, France
OtherJanuary 2020 - January 2020 · 1 monthObserving customer on field Making daily information report and analyze the customer experience
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Agent polyvalent
CookSound Festival - Forcalquier, France
F&B serviceJuly 2019 - July 2019 · 1 monthVolunteerism (4 Days) Set Up tables, Cooking and welcoming customers during a Sustainable Music Festival. There were around 1000 customers a Day.
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Concierge Intern
Terre Blanche Hotel Spa Golf Resort - Tourrettes, France
ConciergeApril 2018 - September 2018 · 6 monthsFlexibility and ease to adapt daily work organization in order to cope with growing customer demands Strong listening skills and anticipation of client’s needs to deliver more than the expected service Creativity to ensure an unforgettable experience for the customer.
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Marketing Internship
Renaissance Aix en Provence - Aix-en-Provence, France
MarketingMay 2017 - July 2017 · 3 monthsCommunication: Visual creation on Social Media / Newsletters Commercial: Commercial leads with seminar groups (phoning, mailing) Event: Implementation and participation (menu design, guest list, helping decoration…) / Reception and welcome customers
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Salesperson
cosmoparis - Lyon, France
SalesJanuary 2016 - January 2016 · 1 monthCustomer reception and advice Merchandising
Education
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MSc International Hospitality Management
EMLYON Business School - Écully, France
September 2019 - June 2020Lyon - Paris - Las Vegas (UNLV Harrah College of Hospitality)
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Strategic Meeting & Event Management
Institut Lyfe (Ex-Institut Paul Bocuse) [ THE-ICE ] - Écully, France
January 2019 - August 2019 -
Marketing & Management in Luxury, Fashion & Design
ISEFAC BACHELOR - Lyon, France
September 2015 - April 2018
Languages
3 languages
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French
Native or fluent
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English
Full professional
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Spanish
Limited working
Personal information
Nationalities
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French
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