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through my experiences with my internships I realized; that what made me great was that I'm reliable, serious, strong,efficient, flexible and friendly.
In Room Dining
Mandarin Oriental Hotel Group - Barcelona, SpainOtherJune 2015 - Now
Front/Back office (reservations, guest relations)
Mauricenter - Nouakchott, MauritaniaFront Office receptionJanuary 2014 - February 2014
It was a really rich and good experience, wich it gaves me an opportunity to know how a family hotel is managed.
Credit Manager Assistant
Hyatt Regency Casablanca - Casablanca, MoroccoFinance/AccountingAugust 2013 - December 2014
A tirth Experience wich give more informations about the other side of the management of the Hotel; Discovering the administration part with the exeptional financial team of Hyatt Regency Casablanca.
Service / Kitchen / Other
Sofitel Casablanca Tour Blanche - Casablanca, MoroccoF&B otherFebruary 2013 - April 2013
Rich experience which give me a global and technical ideas about what is the F&B in the Hotel. I had the chance to practice it in Sofitel Tour Blanche, with his Famous Chief Cooker. From Service to Kitchen, without forgetting the Room service all were educative for me .
Sheraton Casablanca Hotel & Towers - Casablanca, MoroccoHousekeepingDecember 2012 - February 2013
added to all services in housekeeping departement (laundry services, rooms, florist,..), I also made hosting department such as Front Office concierge, Front Office reception and Reservations.
hospitality and tourism management
Université Internationale de Casablanca - Management Hôtelier et Touristique (UIC) - Casablanca, MoroccoSeptember 2012 - June 2015
Université Internationale de Casablanca - Management Hôtelier et Touristique (UIC) - Casablanca, MoroccoSeptember 2009 - August 2011
High school degree specialized in Management and Economics
ELBILIA high school - Casablanca, MoroccoSeptember 2007 - July 2009
FrenchNative or fluent100%
ArabicNative or fluent100%