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About me
Ali is an experienced and highly energetic candidate who is able to drive profitability improvement through strategic growth, waste elimination, and quality enhancement. He has a long track record of successfully directing the execution of tactical operating plans. He has a positive attitude and a passion for service delivery, both traits which encourage him to continually review customer needs, identify any business development opportunities and create new products to meet these needs.
Experience
6 years and 5 months
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Events Operation manager
Maarefah Management - Dubai, United Arab Emirates
EventNovember 2018 - May 2019 · 7 months• Planned, Coordinated and Delivered Business Exhibitions, Educational Events and Conferences • Managed and coordinate suppliers and all event logistics (for example, venue, catering, travel) • Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget • Forecast requirements; prepare an annual budget; schedule expenditures; initiating corrective actions
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Customer Service Consultant
New Hope Management - Lahore, Pakistan
Customer ServiceJuly 2017 - October 2018 · 1 year and 4 months• Managed accounts to control flow through and to achieve the targeted delinquencies and recoveries; • Assisted to negotiate for settlement / installment plan and handle difficult customers;
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EVENTS PLANNER / ORGANISER
Self-Employed - Lahore, Pakistan
EventJanuary 2013 - October 2018 · 5 years and 10 months• Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing • Research opportunities for new clients and events, produce post-event evaluation • Oversee the dismantling and removal of the event and clear the venue efficiently • Organized Sports (Judo, Mixed Martial Arts, Guinness World Record Events), Entertainment (Fashion Shows, Concerts), NGO (fund raising events, Career Counseling events for youth);
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Invigilator
British Council - Lahore, Pakistan
ManagementApril 2015 - June 2018 · 3 years and 3 months• Administrated and delivered the Cambridge exams events, • Invigilated during examinations, dealing with queries raised by candidates and • Handled the examination irregularities in accordance with strict procedures;
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Event Organizer & Venue Operator - (INTERNSHIP)
PAKISTAN EXPO CENTRE (PVT.) LTD - Lahore, Pakistan
EventApril 2017 - June 2017 · 3 months• Manage a team of 27 people and coordinate suppliers and all event logistics • Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget;
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Information & Services Assistant – (CONSULTANT)
BRITISH COUNCIL - Lahore, Pakistan
ConsultingJune 2016 - January 2017 · 8 months• Assisting to run the operations in an effective manner according to the standards required by the British Council; • Handling all the promotional event of new library project (Movie screening, workshops, concerts, comedy nights, storytelling, counseling session etc)
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Team Leader Sales & Event Production
PLATINUM COMMUNICATION (WBI, LONDON) - Lahore, Pakistan
EventNovember 2014 - February 2016 · 1 year and 4 monthsWorked as a B2B Events, Conferences, Summits and Exhibitions Business Development, Planning and Production. Successfully worked and delivered 9 worldwide events. • Proposed new ideas to improve the event planning and implementation process. • Presented the product or service in a structured professional way to C-Level Executives.
Education
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Master in Public Administration
University of the Punjab - Hospitality and Tourism Management - Lahore, Pakistan
October 2012 - May 2015 -
Bachelor of Commerce (Hons.)
University of the Punjab - Hospitality and Tourism Management - Lahore, Pakistan
September 2007 - September 2011
Languages
1 language
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English
Full professional
Personal information
Nationalities
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Pakistani
Skills
14 skills
- B2B
- B2C
- Creativity and innovation
- Effective teamwork
- Flexibility
- Good communication
- Great customer service
- Great Multi-tasking skill
- Hosting events
- Marketing
- Microsoft office skills
- Sales
- Special events
- Time management
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