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I have 12 plus years experience in Hospitality Information Technology section. Have had the pleasure of working in 5 & 4 star properties (Intercontinental, Holiday Inn).
6 years and 3 months
Media One Hotel - Al Sufouh, Dubai, United Arab EmiratesITOctober 2012 - December 2018 · 6 years and 3 months
Ensure that strategic and core information is centralized and accessible to all users by administration of applications such as Opera Property Management System & MICROS POS System, SUN Accounting System, Payroll System, FBM System, Tiger TMS Call Accounting and PABX telephone System including Cisco IP Telephony System. Managing Switches, Vlan and Network routing. Guest room Wireless support and Meeting rooms Wired and Wireless setup. Providing all types of IT related support to users including hardware and software as well as Guests for internet, VPN and outlook connectivity. Knowledge of managing smartphones, email configuration and tablet PC operation and troubleshooting Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions, planning and sets targets for IT matters. Searches for areas of improvement in the existing system with new adjusted soft and hardware. Handling the relation between the property and the system support companies for software and hardware with regards to maintenance contracts and purchase of supplies, proper documentation and recording of invoices. Managing the IT Audit related documentation.
M.B.A - I.T
University of Peshawar - Peshawar, PakistanJanuary 2000 - December 2001
Master in Business Administration specializing in I.T from IBMS, Agricultural University Peshawar, Pakistan.
- Computer Networking
- Microsoft exchange
- Microsoft office 365
- Opera OXI
- Opera PMS
- Project Managenet