Alice Daniel

Alice Daniel

Concierge at Four Seasons Hotel George V
Lives in Paris, France
over 6 months ago

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Concierge in the luxury hotel industry since 2013 and member of Les Clefs d'Or since 2016.

Experience

  • Concierge

    Four Seasons Hotel George V - Paris, France

    Front Office concierge
    April 2013 - Now · 5 years and 8 months

  • Concierge / Front Desk agent

    Hotel Marignan - Paris, France

    Front Office reception
    October 2012 - April 2013 · 7 months

  • Concierge trainee

    Four Seasons Hotel George V - Paris, France

    Back Office
    April 2012 - September 2012 · 6 months

  • Concierge trainee

    Four Seasons Hotel George V - Paris, France

    Back Office
    June 2011 - September 2011 · 4 months

  • Front desk intern

    Hilton Brussels City - Brussels, Belgium

    Front Office reception
    May 2010 - September 2010 · 5 months

Education

  • Bachelor

    International Concierge School - Paris, France

    October 2011 - June 2012

    Education in hotel and private concierge service

  • Higher National Diploma

    Hospitality school Alexandres Duma - Strasbourg, France

    August 2008 - June 2011

    Higher National Diploma in hospitality management.

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Professional working
    60%

Skills

  • Complaints Handling
  • Concierge
  • Customer Experience
  • Guest recognition
  • Guest relation
  • Hospitality
  • Prioritizing
  • Strong guest care
  • Team work
  • Well-organized
Following
The Royal Household
London, United Kingdom
Pestana Hotel Group
Lisbon, Portugal
John Paul
Paris, France
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