Alice Daniel

Alice Daniel

Assistant Guest Relations Manager at Four Seasons Hotel George V
Lives in Paris, France

Join Hosco and view Alice's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

Working in the Luxury Hospitality Industry since 2012 with experiences in Front Desk and Concierge departments.
After my internships and work experiences in Room division and Catering departments, I started my professional career at the luxury Boutique Hotel Le Marignan located of the Champs Elysées and Avenue Montaigne in Paris. I was part of the opening team and actively participated to the creation of the Front Desk / Concierge standards and procedures. I was in charge of Front desk and Concierge duties and worked in direct collaboration with the Front Office Manager during opening.
After my experience at Le Marignan, I joined the Concierge team at the Four Seasons Hotel George V in Paris. First as an Assistant Concierge. I became a Member of Les Clefs d'Or in 2016 and Concierge in 2017.

Experience

13 years and 4 months

  • Assistant Guest Relations Manager

    Four Seasons Hotel George V - Paris, France

    Guest Relations
    April 2020 - Now · 4 years

  • Concierge

    Four Seasons Hotel George V - Paris, France

    Concierge
    April 2013 - April 2020 · 7 years and 1 month

    Started in 2013 as an Assistant Concierge. Became a Member of Les Clefs d'Or France in 2016 and Concierge in 2017. Dealing with all guest's requests and challenges including restaurant recommendations, sightseeing / activities, organisation of special events (vows renewal, wedding proposal...), travel & transportation... Creative, flexible, reactive, efficient in stressful situation, able to find last minute solutions, team spirit.

  • Concierge / Front Desk supervisor

    Hotel Marignan - Paris, France

    Reception
    October 2012 - April 2013 · 7 months

    Part of the opening team of the Hotel Marignan, a 5 star luxury Boutique Hotel located of the Champs Elysées and Avenue Montaigne. In charge of front desk duties such as check in, check out, billing, room reservations, room attribution and concierge duties such as restaurant recommendations, activities, transportation requests. Worked in collaboration with the Front Office Manager to set up Front Desk and Concierge standards and procedures. In charge of the training of new team members.

  • Concierge trainee

    Four Seasons Hotel George V - Paris, France

    Concierge
    April 2012 - September 2012 · 6 months

    Dealing with guest's request by email and phone prior to their stay. Organisation of full itineraries prior to guest's arrival.

  • Concierge trainee

    Four Seasons Hotel George V - Paris, France

    Concierge
    June 2011 - September 2011 · 4 months

    Dealing with guest's request by email and phone prior to their stay. Organisation of full itineraries prior to guest's arrival.

  • Banquet Server

    Sofitel Strasbourg Grande Ile - Strasbourg, France

    F&B service
    January 2010 - December 2010 · 1 year

    Part time jobs at the Catering department of the Sofitel Strasbourg during Hospitality school. Banquet operations for several type of event such as business meetings, special celebrations, private events..

  • Front desk intern

    Hotel Indigo Brussels City - Brussels, Belgium

    Reception
    May 2010 - September 2010 · 5 months

    AM, PM and Night Shifts as a receptionist. In charge of check in & check out procedures.

Education

  • Bachelor

    International Concierge School - Paris, France

    October 2011 - June 2012

    Education in hotel and private concierge service

  • Higher National Diploma

    Hospitality school Alexandres Duma - Strasbourg, France

    August 2008 - June 2011

    Higher National Diploma in hospitality management.

Languages

4 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Professional working

  • Portuguese

    Limited working

Personal information

Nationalities

  • French

Date of birth

October 13th 1990

Driving License

Yes

Skills

15 skills

  • Ability to empathize
  • Complaints Handling
  • Concierge
  • Customer Experience
  • Guest recognition
  • Guest relation
  • Hospitality
  • Prioritizing
  • Solving problems
  • Strong guest care
  • Strong hospitality
  • Team work
  • Very flexible
  • Very organized
  • Well-organized
Connections
Mathieu Lombard
Junior Operations Manager at MEININGER Hotels
Charlene Ecard
Responsable des Relations entreprise at EFMH
Agathe Aumonier
Senior Account Manager at MonDocteur.fr
Following
Le Meurice - Dorchester Collection Cheval Blanc Courchevel
Cheval Blanc Courchevel
Courchevel 1850, Saint-Bon-Tarentaise, France
Cheval Blanc
Cheval Blanc
Paris, France
Other members
Emma Jeannoutot
Paris, France
Manon ARDEOIS
Paris, France
Caroline Dumas
Paris, France
Marco Resende
Paris, France
Constance Baroni
Paris, France
View more
Close
Update complete!

We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.

We’ve added the following information to your profile:

  • Current location
  • Profile summary
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
  • Date of birth
  • Driving License
  • Phone Number

Take a moment to look at your supercharged profile!

Close
Profile update error

We couldn’t update your profile using your CV.

We couldn’t update your profile. However, your CV has been saved.

There was an error uploading your CV.

Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.