Alice Souchet

Alice Souchet

Assistant Hotel Manager at citizenM
Lives in Paris, France

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4 years and 4 months

  • Assistant Hotel Manager

    citizenM - Paris, France

    May 2017 - Now · 2 years and 2 months

    Pre-Opening and Opening of the hotel in August 2018 (338 rooms) - Recruitment and training of ambassadors and managers. Creating a safe environment for them to grow and feel empowered to provide a memorable guest experience - Ensure Guest satisfaction by being fully in charge of the operations during a shift (Rooms division, F&B, meeting rooms) - Lead, coach and encourage the team during demanding and challenging situations and as well during their development chats -F&B: Point of Sales and Cost Control management (daily F&B revenue target), in charge of daily orders, HACCP, stock count and invoicing

  • Pre-Opening Analyst

    Zuri Zanzibar Hotel&Resort; - Prague, Czechia

    Sales & Marketing
    April 2016 - April 2017 · 1 year and 1 month

    - Marketing: Searched, completed and analysed the competitor analysis & Marketing Plan Assisted the Director of Sales & Marketing on her daily tasks (website creation, meetings with future partners) - Sales: Developed business relationships with PR companies - Real Estate: P&L and Due Diligence analysis for hotels acquisition process - Operations: Work closely with the GM to build the budgets, OSE list and procedures. Conducted selection and recruitment interviews - Revenue Management: Work closely with the Revenue Manager to build a pricing strategy - Follow-up of projects on site: Amenities proposal, educational program, ecological project

  • Groups & Events Coordinator

    Le Plaza Brussels - Brussels, Belgium

    November 2013 - May 2014 · 7 months

    - Organized events (seminars, congress) for international companies (20-200 pax, 2-20 K€) - Actively participated in the preparation of the department’s budget for the weekly meeting - Prepared and analyzed offers, forecasts on a daily, weekly and annual basis - Dealt with the contract from A to Z - Worked closely with the Revenue Manager (KPIs analysis, market studies, PMS)

  • Floor and Public Area Supervisor

    Le Bristol Paris - Paris, France

    Rooms division
    December 2012 - April 2013 · 5 months

    - Cross-trained in the Housekeeping Department (Reception, Concierge, Laundry, Florist) - Spearheaded a full floor (~ 20 rooms and suites) & SPO’s implementation - Fully in charge of all the public area for two weeks : in charge of the respect of standards and the well course of the day, through the entire hotel (restaurants, bar, lobby, spa, garden) - Supervised the furnishing of a refurbished floor (Logistic, Inventory, re-opening)


  • MBA in Hospitality Management (IMHI)

    ESSEC Business School - Paris, France

    September 2015 - June 2017

  • Bachelor's Degree in International Hotel Management

    Vatel Paris (France) - Paris, France

    September 2012 - June 2015


3 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish


Personal information


  • French

Date of birth

May 17th 1994


8 skills

  • Accounting
  • Coaching & Mentoring
  • Duty management
  • Entrepreneurship
  • Experience in recruitment
  • F&B
  • Invoicing
  • Problemsolving
METRO/Makro Wholesale
Düsseldorf, Germany
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