Alicia Naval

Alicia Naval

Camarera at Kitchen Garden
Lives in Bordeaux, France
over 6 months ago

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A dedicated, passionate and self-motivated hotelier, with multicultural experience looking for a 4-month internship position in the food & beverage department.

Experience

  • Camarera

    Kitchen Garden - Bordeaux, France

    F&B service
    November 2018 - Now · 2 months

    Set the tables, greet customers, provide menus, take orders, bring food to tables, prepare and serve hot/cold drinks.

  • Banquets Manager

    Hotel Vatel - Bordeaux, France

    Events
    October 2018 - November 2018 · 2 months

    Managed the assembly of events and participated in the service of cocktails and buffets.

  • Butler and Front Office Clerck

    Abadia Retuerta LeDomaine - Valladolid, Spain

    Front Office concierge
    April 2018 - September 2018 · 6 months

    - Developed Butler service being in charge of wow factors, VIP arrivals and departures - Management and support in the logistics and operations of the F&B and Housekeeping department - Resolved guest complaints and ensured guest satisfaction. - Analyzed guest profile and development of guest preferences report - Managed all reservations for pre-arrival and in-house guests

Education

Languages

  • English
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • French
    Professional working
    60%
  • Chinese
    Notions
    20%
  • German
    Notions
    20%

Skills

  • Cooperative
  • Emphatic
  • Eye for detail
  • Fast Learner
  • Friendly and positive
  • Multicultural
  • Open minded and flexible
  • Tactful
  • Well organised
Following
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