Alina Kassenova

Alina Kassenova

Asst. Restaurant Reservations and Groups Manager at Renaissance Hotels
Lives in Dubai, United Arab Emirates

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About me

Experienced professional, specializing in hospitality and events planning.

Experience

13 years and 4 months

  • Asst. Restaurant Reservations and Groups Manager

    Renaissance Hotels - Dubai, United Arab Emirates

    Reservations
    June 2017 - Now · 6 years and 10 months

    - Overseeing F&B reservations process in hotel restaurants - Handling group restaurant events (corporate events, special occasions) - Development, production and delivery of projects from proposal right up to delivery - Organize and direct prompt event follow ups/post event courtesy calls - Overseeing events on the day of, directing event setup, communicating with staff - Handled pre-opening department set-up; assisting with the generation of departmental SOP’s and reservations table management system

  • F&B SALES EXECUTIVE

    CROWNE PLAZA DUBAI - Dubai, United Arab Emirates

    Sales
    March 2016 - February 2017 · 1 year

    Responsible to maximize sales in hotels’ 13 restaurants& bars: working closely with Sales& Marketing team in the identification of cross and upselling opportunities to corporate clients Created F&B corporate program for new and existing accounts

  • F&B RESERVATIONS SUPERVISOR

    The Ritz Carlton DIFC - Dubai, United Arab Emirates

    F&B Management
    February 2013 - February 2016 · 3 years and 1 month

    Handled reservations and group bookings, special events, Ramadan tent and other occasions in 6 F&B outlets Prepared proposals, floor layout, table set-up, menu planning Developed, implemented and managed events up to 150 guests

  • ENTERTAINMENT COORDINATOR

    SUNSHINE PARADISE INN - Virginia Beach, VA, United States

    Recreation & Leisure
    May 2010 - September 2012 · 2 years and 5 months

    Assisted in the planning and execution of entertainment activities for hotel guests Planned and lead small and large group activities for up to 40 guests

Education

  • Bachelor degree-Translation Studies

    Kazakh American Free Univercisty - Kazachstan, Kazakhstan

    September 2008 - May 2012

Languages

3 languages

  • English

    Native or fluent

  • Russian

    Native or fluent

  • Kazakh

    Native or fluent

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