Alper Tunga

Alper Tunga

Server at Agora
Lives in Cyprus

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Experience

2 years and 6 months

  • Server

    Agora - Washington, DC, United States

    F&B service
    August 2019 - January 2020 · 6 months

    Delivered exceptional, friendly and fast service. Answered questions about menu selections and made recommendations with cocktail or wine pairings. Managed opening/closing duties, including restocking items, side works assigned by management and ensuring restaurant is ready for the next shift.

  • Guest Service Representative

    Fabio Trabocchi Restaurants - Washington, DC, United States

    Guest Relations
    February 2019 - August 2019 · 7 months

    Served as a contact for escalated calls from reservationists regarding complex customer issues; clarified issues, identified root cause, researched problem and implemented solutions. • Assisted marketing team in coordination/hosting of in-store events; managed RSVP's, email communications, gift bags and VIP guest room set up/monitoring

  • Guest Relations Officer

    Concorde Luxury Resort - Vokolida

    Guest Relations
    April 2018 - August 2018 · 5 months

    Monitor and maintain the other department’s progresses according to the guest requests. Responding and solving the guests’ questions and requests to maintain the high satisfaction rate.

  • Trainee

    Club Aqua Plaza - Antalya, Turkey

    Front Office reception
    March 2016 - August 2016 · 7 months

    Greet guests in person and on phone; answer and direct inquiries to designated department. Maintain logbooks, including sing in & out logs, front desk expenditures, sending shift reports and accounting.

  • Trainee

    The Portman Ritz-Carlton, Shanghai - Shanghai, China

    F&B service
    March 2015 - August 2015 · 7 months

    Performed responsibilities in accordance with all company standards policies and procedures. Managed opening and closing duties including restocking items and reconciliation of the cash drawer.

Education

  • The Bachelor Degree in International Hotel Management

    Les Roches Marbella International School of Hotel Management - Marbella, Spain

    August 2016 - July 2017

  • International Hotel Management - Hotel Administration

    Les Roches Jin Jiang International Hotel Management College (LRJJ) - Shanghai, China

    January 2014 - August 2016

Languages

2 languages

  • English

    Native or fluent

  • Turkish

    Native or fluent

Personal information

Nationalities

  • Turkish

Date of birth

September 09th 1994

Connections
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Samer Saade
Management Accountant at Pacific Rent A Car & Kaya Petrol Station
Following
USEH International
USEH International
Atlanta, GA, United States
Azamara
Azamara
Australia
Sheraton Grand Doha Resort & Convention Hotel
Other members
Tianlin Zhang
Leysin, Switzerland
Anton Onischenko
Moscow, Russia
David Lv
Hangzhou, China
Cecilia Kombe
Shanghai, China
Kwok Wai-tak
Shanghai, China
View more
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