Alvaro Wu

Alvaro Wu

Sales Manager at W Doha
Lives in Doha, Qatar
over 6 months ago

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I have the education, skills, experience, and energy in hospitality that I can become a valuable member of the work team, and a great company can offer me an enviable position in an established and reputable in which I will have the opportunity to utilize and develop my skills for the good of everyone concerned.

Experience

  • Sales Manager

    W Doha - Doha, Qatar

    Sales & Marketing
    October 2017 - Now · 1 year and 3 months

    *Target Chinese Market. *Handling MICE groups *Establishes a rapport with guests maintaining effective customer relationships and handle all guest complaints, requests and enquiries related to sales. *Business development *Internal Communication with divisions *Undertake cases from worldwide leads *Develop new business and Maintain business relationship

  • Sales Manager

    Grand Hyatt Beijing - Beijing, China

    Sales & Marketing
    October 2015 - September 2017 · 1 year and 12 months

    ▪In charge of Luxury brands/Cosmetic/Entertainment/Banking/Consulting/Overseas accounts. ▪Establishes a rapport with guests maintaining effective customer relationships and handle all guest complaints, requests and enquiries related to sales. ▪Business development ▪Internal Communication with divisions ▪Handling MICE groups ▪Undertake cases from worldwide leads ▪Develop new business and Maintain business relationship

  • Sales Executive

    Grand Hyatt Taipei - Taiwan Province, Taiwan

    Sales & Marketing
    September 2013 - April 2015 · 1 year and 8 months

    ▪In charge of Luxury brands/Cosmetic/Entertainment/Trading/ Food and beverage/Overseas accounts. ▪In-room exhibitions of luxury and cosmetic brands. ▪Establishes a rapport with guests maintaining effective customer relationships and handle all guest complaints, requests and enquiries related to sales. ▪Business development ▪Internal Communication with divisions ▪Handling MICE groups ▪Undertake cases from worldwide leads ▪Develop new business and Maintain business relationship

  • Front Office Team Leader

    Grand Hyatt Taipei - Taiwan Province, Taiwan

    Rooms division
    September 2012 - September 2013 · 1 year and 1 month

    ▪Customers check-in & check-out ▪Information services and customers transportation arrangement ▪Handling MICE groups ▪Managing hotel room occupancy figures ▪Handle difficult customers in the most professional manner ▪Conflict resolution for guests complains

  • Front office Guest Officer

    Grand Hyatt Taipei - Taiwan Province, Taiwan

    Rooms division
    July 2010 - September 2012 · 2 years and 3 months

  • Sales Manager

    Southeast travel agency - Taiwan Province, Taiwan

    Sales & Marketing
    May 2007 - June 2010 · 3 years and 2 months

    ▪Customers flight bookings ▪Customers travel information ▪Arrange corporate company overseas incentive tours

Education

Languages

  • English
    Native or fluent
    100%
  • Japanese
    Native or fluent
    100%
  • Chinese
    Native or fluent
    100%

Skills

  • Abacus
  • Cantonese
  • Dealing with customer
  • Delphi
  • Envision
  • Good customer service
  • Miscrosoft excel
  • Opera
  • Powerpoint
  • taiwanese
  • World
Connections
SHADY BANYATA
Night Manager at Swiss-Belhotel International
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Flavia Balas
Leisure and Corporate Event Coordinator at Courtyard by Marriott Paris La Defense West - Colombes
View 37 connections
Following
The Dorchester Hotel
London, United Kingdom
25hours Hotel Company
Hamburg, Germany
Jumeirah Group
Dubai, United Arab Emirates
Other members
Mahmoud Mheize
Amman, Jordan
Claire Allen
Bradford, United Kingdom
Masud Kysar
Doha, Qatar
Morris Lorusso
Barcelona, Spain
Rebecca Ahabwe
Dubai, United Arab Emirates
View 74448 members